Stevie is easy and pleasant to work with, she is thorough and reliable. I have requested her the last 5 times for service.
9/14/2024
Margaret S. VERIFIED CUSTOMER
Everything went smoothly. I got prompt attention and very good service.
9/14/2024
Jimmie M. VERIFIED CUSTOMER
Good job
9/14/2024
Christopher S. VERIFIED CUSTOMER
Tyler is great and you always treat me right. Last time my daughter when up there a tech forgot to put the air filter housing back on. She got a light and the car stalled. She called me freaking out. Make sure someone makes sure that tech remembers to secure everything before delivering the car.
Thanks
9/14/2024
Sean K. VERIFIED CUSTOMER
Great experience delivered by Tyler.
9/14/2024
Mike L. VERIFIED CUSTOMER
Brandon Hazer did a phenomenal job will recommend him to friends and family for future services
9/14/2024
Christopher P. VERIFIED CUSTOMER
He was very helpful
9/14/2024
Mark T. VERIFIED CUSTOMER
I had a really pleasant experience working with Stevie. I valued the honesty and outlining of expectations. Stevie is truly an asset to the Honda Service Department.
9/14/2024
Michael K. VERIFIED CUSTOMER
Service was good. Only complaint was how long it takes. If appointment is at 2:30, the schedule for the day should account for the time my oil change takes and I should be done within an hour (not two!!)
9/14/2024
Franco P. VERIFIED CUSTOMER
Tyler is the man, I’ll be bringing all of my business to FrankLeta because of people like him, he is always friendly and professional- thanks Tyler!
9/13/2024
Robert R. VERIFIED CUSTOMER
Service was great, but would like to get the recall done as soon as you get a part, has been a long time now! Please call me soon. Thank you!
9/13/2024
Latif A. VERIFIED CUSTOMER
Very kind and great service that makes the visits well worth it
9/13/2024
Christopher T. VERIFIED CUSTOMER
****’s service was so great!
Thank you!
9/13/2024
John G. VERIFIED CUSTOMER
I'd never buy a honda anywhere else
9/13/2024
Dan M. VERIFIED CUSTOMER
Tyler is delightful and makes the process so easy. I love getting service done here. I drive out of my way for the experience
9/13/2024
Bhanu I. VERIFIED CUSTOMER
**** was friendly and did update me on the status of the vehicle at each milestone. He even coordinated and helped with pricing based on my needs. And thanks always to Kevin, the service manager for building the great team and having us customers help ALWAYS to achieve full customer satisfaction.
9/13/2024
Robert C. VERIFIED CUSTOMER
Very happy w Frank Leta Honda. Stevie did an excellent & professional job handling my visit.
9/13/2024
Muthukumar S. VERIFIED CUSTOMER
I am extremely dissatisfied with my recent car purchase experience. The sales manager and sales representative lacked knowledge about the inventory and specific parts related to the vehicle. They were also unskilled in following up on missing parts and failed to effectively communicate with me. Additionally, my second key remains unclear – it feels as though it was taken from another car and hastily programmed for me.
The finance team was equally disappointing, rushing to close the deal without properly itemizing the sales receipt or addressing concerns. Overall, this has been a terrible experience with Frank Leta O'Fallon, MO dealership. I now regret my decision and have lost trust in both Honda and this dealership.
9/12/2024
Carrie M. VERIFIED CUSTOMER
Tyler did a fabulous job w my check-in & check-out. He communicated w me through the day updating me on my service options & status. I’m confused w what I had to pay for and why it wasn’t covered under my warranty. We paid extra for an expensive warranty and was told pretty much EVERYTHING would be covered- hint the reason we went w the more expensive warranty.
Again, the service team was great but unhappy about price & payment.