Like always, my experience with Frank Leta Honda was excellent. Thanks for all you do. Dashuna was a very pleasant and helpful. She is a great assto your team.
8/23/2024
Scott P. VERIFIED CUSTOMER
**** was very polite and worked extremely quickly to get my truck in and out of the shop. All of the service workers were very nice and welcoming as well.
8/23/2024
Mindy S. VERIFIED CUSTOMER
When paying for my service, I asked about the tire wear, which showed more on the right side than left. The response was, “That happens sometimes.” Then I asked how the tires were rotated and the service advisor went out to ask the mechanic who performed the service. She came back and said “He said front to back”. When asked why since I thought they had previously been rotated using the back to front and crossover method in the past, she again went to ask the mechanic. The response was “They must be directional tires.” I was never made aware that the CRV has directional tires and when I looked for a directional marking, could not find one. I just felt that the advisor was unfamiliar with tire rotation and I’m not sure the mechanic performed the correct rotation service. I could be missing something when looking for the markings, but I have had directional tires before and they were marked as such.
8/22/2024
Greg G. VERIFIED CUSTOMER
The service person gave me a rate of 80 for my oil change and when it was done it was 140
8/22/2024
Robert W. VERIFIED CUSTOMER
Stevie is cool to work with. She makes everything easy for me. She throws in helpful hints for the visit and the next visit. Thanks again to Stevie and the Leta team.
8/22/2024
Julie P. VERIFIED CUSTOMER
**** took great care to explain everything.
8/22/2024
Janie R. VERIFIED CUSTOMER
Tyler is always an A+
8/22/2024
Susan D. VERIFIED CUSTOMER
Fast, simple options, polite, professional
8/21/2024
Patrick K. VERIFIED CUSTOMER
Tim Dobrinic and the whole Frank Leta team always listens to my concerns about my vehicle and work with me to resolve any issues it may have.I will continue to bring my car to be serviced at Frank Leta and only there.It is so nice to be treated with that kind of respect at a car dealership! Best place to purchase a vehicle knowing they will stand by their customers the way they do.Thanks for the great service! Mr. Keating
8/21/2024
Ronald And. VERIFIED CUSTOMER
She was terrific!!!!
8/21/2024
Carolyn D. VERIFIED CUSTOMER
I was so happy with Brandon. He was friendly, and trust worthy. After Kevin Gundy was promoted, I never felt the connection and trust with other technicians that took care of me. It was a breath of fresh air. Finally found another wonderful person!
8/21/2024
Theodore O. VERIFIED CUSTOMER
We are happy that your dealership was able/eager to accommodate us and performed the needed service, even when we did not have appointment.
Thank very much and we will remember such kindness’.
8/21/2024
Zachary C. VERIFIED CUSTOMER
Leigha was very helpful and knowledgeable about any questions or concerns I had and made the process extremely easy
8/21/2024
Anna S. VERIFIED CUSTOMER
Shawna communicated through the steps of my car checkup - her professionalism was impressive. All aspects of the oil change & checkup were great. I did return to the dealership after picking the car up as the tire pressure light came on. The gentleman in the service bay re-set the tire pressure data & had me on my way.
8/21/2024
Earlene A. VERIFIED CUSTOMER
Great experience. Wii definitely come back
8/21/2024
Marin L. VERIFIED CUSTOMER
Absolutely appreciate the above and beyond efforts of the team to take care of my vehicle. Thank you so much!
8/21/2024
Thomas H. VERIFIED CUSTOMER
Tim was friendly and professional.
8/20/2024
Rick H. VERIFIED CUSTOMER
Brandon was great!. Very pleased with his service!
8/20/2024
Cheri Lynn. VERIFIED CUSTOMER
Tim does a great job! He always goes above and beyond to make my Honda service visit a good one. Thanks Tim!