Just a little more on going communication during a major repair would have been nice. I survived!
6/16/2024
Roger R. VERIFIED CUSTOMER
Always friendly professional service.
6/16/2024
Sumire S. VERIFIED CUSTOMER
Very friendly and great customer service!
6/16/2024
Modupe O. VERIFIED CUSTOMER
Tyler was great! Your phone system is horrible. Apparently the car was ready yesterday and we weren't notified because of the phone system. I Called the service desk at least six Times, but got disconnected every single time. I'd even left a couple of voicemails. All of this was beyond Tyler's control, and we had planned to travel out of town yesterday, but could not. Tyler was friendly, engaging, extremely polite and did all he could do under the circumstances to make us feel valued.
6/16/2024
Hahn N. VERIFIED CUSTOMER
Quick and good service provided
6/16/2024
Gerald S. VERIFIED CUSTOMER
Happy for the services
6/15/2024
Mitchell P. VERIFIED CUSTOMER
Brandon was awesome!
6/15/2024
Todd H. VERIFIED CUSTOMER
Leigha did a great job explaining exactly the services that needed to be performed. She was very personable, professional, and I appreciate her great customer service.
6/15/2024
Katherine T. VERIFIED CUSTOMER
He was very courteous & helpful.
6/15/2024
Maryann P. VERIFIED CUSTOMER
Very friendly and courteous . Wait time was better than I thought
6/14/2024
Gay E. VERIFIED CUSTOMER
I need a part on back order and Tyler will do his best to see that I get it.
6/14/2024
Michael K. VERIFIED CUSTOMER
Stevie is a great asset for your company’s service department.
6/14/2024
Dennis M. VERIFIED CUSTOMER
Everything went good and good customer service
6/14/2024
Connie M. VERIFIED CUSTOMER
Brandon was great, very professional.My problem is with the dealership I called and left messages x 4 days with no returned calls, very disappointing.
6/14/2024
Cassie K. VERIFIED CUSTOMER
Perfect!!!
6/14/2024
Marie C. VERIFIED CUSTOMER
Tyler was great but was disappointed that I had to come in due to your mechanic failure to put all the clips back on the skid plate after my oil change a few days earlier. This has happened multiple times
6/14/2024
Donna C. VERIFIED CUSTOMER
Stevie represented Frank Leta in a very professional customer focused way. Best customer service in the area. She kept me updated on the process of my repair along with a projected time line. Thank you Stevie for all you do. Donna C
6/14/2024
William B. VERIFIED CUSTOMER
Tyler was all alone when I arrived. As a result he didn’t have time to tell me when my car was ready. I had to wait in line to ask him about it and it was waiting for me. I think it had been rest for a while.
6/14/2024
Robert M. VERIFIED CUSTOMER
You're welcome
6/14/2024
Peggy B. VERIFIED CUSTOMER
Brandon Hazer provided excellent service. Made my day and a definite asset to Frank Leta Honda.