Aaron always does a superb job for Leta's Acura service department. Smart, efficient and easy to work with.
10/6/2023
Eleanor R. VERIFIED CUSTOMER
Frank Leta Acura and all of the staff has ALWAYS been extremely friendly helpful and wonderful to deal with from service to purchasing. David saved the day getting my tire fixed on short notice despite how busy the service dept was. I had stopped in because I was having a problem with my tire and I was already in St. Louis for the day. I live an hour away and had to be back on time for work (I live an hour away and drive school bus) he managed to get my tire repaired and got me home safe and back to work. Thank you ???? so much
10/6/2023
John N. VERIFIED CUSTOMER
They did a terrible job changing my oil for my vehicle. The oil filter was damaged n oil was all over my newly replaced driveway. The sales manager n service guy did not compensate anything for me n cause me to miss work that day. They were terrible.
10/5/2023
Randy S. VERIFIED CUSTOMER
Considering that nobody enjoys spending money on an old car it couldn’t have been a more pleasant experience. It was worth the drive from Ballwin
10/5/2023
Gregg R. VERIFIED CUSTOMER
Dave was efficient, knowledgeable & professional.
10/5/2023
Stephen L. VERIFIED CUSTOMER
Michael was great to work with. He moves quickly in the fast paced environment. My TLX is back to driving great. Thanks Michael!
10/5/2023
Doug K. VERIFIED CUSTOMER
Aaron is great! He got me in quickly and helped me with all my vehicle needs.
10/5/2023
Claire F. VERIFIED CUSTOMER
Aaron and all the Service Advisors are amazing people. I would never leave my car with anyone else!
10/5/2023
Lisa F. VERIFIED CUSTOMER
David helped me research all my options for new tires with a no pressure tactic. It took a few days to get tires in, so the dealership provide me with a high quality concierge car. He went above and beyond when he realized that the form to get my tire rebate was no longer available since it expired at end of September when my tires were ordered, but not installed until 10-3. He searched web and found form and printed it out for me. I own a Honda and this is an Acura dealership. They treated me better than either of the two Honda dealerships I've been serviced by. Definitely will continue service of my vehicle at Frank Leta. I've told everyone about my experience and David.
10/4/2023
Joe E. VERIFIED CUSTOMER
Mike was great! Thanks Leta!!
10/4/2023
Dennis B. VERIFIED CUSTOMER
Made an appointment for tires. Greeted with we are running so far behind- at least two hours. Twenty minutes later we are speaking to a service representative between him spitting “chew” in his trash can. It really adds to your experience.
Two and a half hours later, when we checked on the progress, we were told the car was done but they “forgot” to let us know.
We were assured nothing was intentional.
Come on Frank Leta!! You are going to have to do much better than this!
10/4/2023
Kelly B. VERIFIED CUSTOMER
Guys are always awesome!
10/4/2023
Sally B. VERIFIED CUSTOMER
Contacted me right away and kept me informed.
10/4/2023
Jeanette P. VERIFIED CUSTOMER
Never go anywhere else with my Acura
10/4/2023
Alejandro M. VERIFIED CUSTOMER
I saw on your website you offer pickup and delivery service. No one offer that to me. Secondly, I spent almost 4K in service and no complimentary car wash (?).
10/4/2023
Olga B. VERIFIED CUSTOMER
Cougar is the best! We really appreciate him and all he does for us. It’s really nice to have someone you can trust and always count on.
10/4/2023
Primary Eyecare. VERIFIED CUSTOMER
Amazing efficiency. Classy as always in any dealings with the team.
10/4/2023
Jason C. VERIFIED CUSTOMER
Took three hours for an oil change? My seat presets were wiped out.