Went in for an oil change on Tuesday and did not get my car back until Thursday and $3,000 later. Kevin did not give me a single update on Wednesday despite me calling and texting. The Leta for Life is a joke. The car is a money pit. Even little things like unlimited car washes for life are not made easy for customers. The promoted state of art self service car wash has been waiting on a part from AmerenUE for years.
1/17/2025
Joshua F. VERIFIED CUSTOMER
Thank you for taking care of my vehicle!
1/16/2025
Linda T. VERIFIED CUSTOMER
In and out on schedule. Can’t beat that!
1/16/2025
Debra S. VERIFIED CUSTOMER
1.We were never told we did not have a spare tire. When we discovered this, it cost over $500 for one. We tried to use the $500 card you sent and were told it expired January 1. We’ve always had Leta service our vehicle.Now I’m not so sure we’ll be back. We were thinking of upgrading with a new vehicle from Leta. Now we aren’t so sure about that either. So disappointed.
1/16/2025
Jeanette P. VERIFIED CUSTOMER
Service was quick and results very good
1/16/2025
Lois H. VERIFIED CUSTOMER
Marc was great!
1/16/2025
Angela B. VERIFIED CUSTOMER
The service person, Mark, was very professional and friendly.
Thank you for a positive experience.
1/16/2025
Nancy B. VERIFIED CUSTOMER
Very satisfied. Our first service with Acura.
1/16/2025
Gerald S. VERIFIED CUSTOMER
Great Service Department, professional
1/16/2025
Safi B. VERIFIED CUSTOMER
Yes
1/15/2025
Brian K. VERIFIED CUSTOMER
Kevin went the extra mile to get my car washed, as I had requested beforehand. Thanks to all.
1/15/2025
Lucas N. VERIFIED CUSTOMER
Kevin did a fantastic job helping me! A-1 Service! Thank you so much!
1/15/2025
Mario N. VERIFIED CUSTOMER
I’m very happy
1/15/2025
Dave B. VERIFIED CUSTOMER
The service was excellent from the beginning to end. Absolutely no complaints, and I have nothing but praise for your very well run and professional organization.
1/15/2025
Chrystal D. VERIFIED CUSTOMER
I'm usually very impressed with the service but today when I had my tire patched, they left the floor mat cover and plastic seat cover in my car. I also had to let 10 psi of air out of my tire because they had 42 in the repaired tire and 32 in all of my other tires.
1/15/2025
Darius Y. VERIFIED CUSTOMER
Month after month since May 3, 2024, Aaron and Jessica have been extremely good to me as a customer. We all have an amazing relationship that feels more like family than just a customer or consumer of LEETA. Thank you for having amazing and professional individuals in place to assist.
1/15/2025
Charlotte N. VERIFIED CUSTOMER
Kevin was great, service has always been great here
1/15/2025
James L. VERIFIED CUSTOMER
My car was in the shop because the Frank Leta mechanics made a mistake and a bolt fell off that they put on in the front suspension while my daughter was driving it. Luckily no one got hurt. I asked Aaron if there was any damage to the car after it was towed to the shop. He said no. When I picked up the car today. There was damage to the car. I am not sure why no one including the mechanics the service manager or Aaron did not see the damage. I showed the damage to Cougar and he was like yep. So he said he would fix it. But now I have to being the car back to get it repaired.
1/15/2025
Umarjon Y. VERIFIED CUSTOMER
I received the vehicle back, seems to run fine but has a new low frequency vibration. When downshifting to 3.5 to 4k rpm it sounds like marbles in a tin can with a bunch of low frequency vibration. Im afraid to drive the car as i have a feeling driving it this way will cause more damage to the engine.
1/14/2025
Nichole D. VERIFIED CUSTOMER
Racheal is always so helpful and knows her stuff. She’s great! Love working with her.