Cougar is the best! I know I’ll be taken care of when I bring my car in to Cougar.
7/23/2023
Terry C. VERIFIED CUSTOMER
Very courteous service. Thank you
7/22/2023
Michele M. VERIFIED CUSTOMER
Dee was very helpful and was able to get me a courtesy vehicle while our car was being serviced. Dee called to update us on the status of our vehicle and provided us with a time the vehicle would be ready.
7/22/2023
Tuan T. VERIFIED CUSTOMER
I love your service and I would like to receive the benefits from Frank Leta Acura in the future
7/22/2023
Catherine V. VERIFIED CUSTOMER
All went very well except David needs to smile more…great for PR!
7/22/2023
Rick S. VERIFIED CUSTOMER
Top notch service
7/22/2023
Jeanette P. VERIFIED CUSTOMER
Great service
7/22/2023
Edward H. VERIFIED CUSTOMER
When I went into the service department I thought the people inside there was worried about lunch instead ov helping me and this make the 4 time I asked them to get my odometer backed on the screen and that wasn't taken care ov so what can you do for me?
7/21/2023
Stephanie G. VERIFIED CUSTOMER
I signed up for two warranty repairs, at the prompt of YOUR scheduling system, but you all couldn't fix them. But NO ONE bothered to tell me in advance, when I could have made the appointment elsewhere... I will not be back to your center unless it is for something specifically covered by my service plan. The quality has gone downhill over the last year.
None of this is Dee's fault.
7/21/2023
George N. VERIFIED CUSTOMER
Dee always gives me great service. She is great to work with.
7/21/2023
Paulette C. VERIFIED CUSTOMER
Always friendly and kind when checking in. Same with checking out. I always know I’m going to get great service.
7/21/2023
Robert W. VERIFIED CUSTOMER
Work was good. Problem was getting an answer when my car would be complete so I could pick it up.
7/21/2023
Matthew T. VERIFIED CUSTOMER
Fantastic!
7/21/2023
Christopher K. VERIFIED CUSTOMER
Dee did an excellent job explaining the results of my inspection and discussing necessary and potential future services for my car. She provided visibility into what the work would cost and came in slightly below what was quoted- which is always appreciated.
7/20/2023
Joseph B. VERIFIED CUSTOMER
Great job Cougar! ????????????
7/20/2023
Kevin P. VERIFIED CUSTOMER
A service appointment was scheduled and confirmed 24 hours prior stating the part had arrived. I sent my son with the car the day of the appointment. He waited more than 90 minutes in the waiting room only to be told the needed part wasn’t there. We did receive a call to reschedule the appointment. But we have been traveling an unable to complete the repair yet.
7/20/2023
Latonia J. VERIFIED CUSTOMER
Everyone was very friendly.
I received a card in the mail with discounts the day I picked up my car. Still looking for tire prices
7/19/2023
Melanie Tacke. VERIFIED CUSTOMER
When they changed my battery…should have changed my clock because I don’t know how to do it…everything else was great.
7/19/2023
Paul T. VERIFIED CUSTOMER
Still wish you would update your phone system or whatever so that caller ID shows its Frank Leta calling. In this day and age, I personally think less of businesses that don't do this.
7/19/2023
John P. VERIFIED CUSTOMER
David did a great job of explaining what all needed to be done and addressed all of my concerns. Thank you to David!