Great experience. Knowledge staff and speedy process. Thank you.
11/28/2024
Doug M. VERIFIED CUSTOMER
Very good experience. Loaner car was great. Everyone went above and beyond.
11/28/2024
Chris D. VERIFIED CUSTOMER
Aaron is great and easy to work with!
11/28/2024
James F. VERIFIED CUSTOMER
Service was great! Removed door ding perfectly. Staff is always friendly and easy to deal with.
11/28/2024
Michael H. VERIFIED CUSTOMER
Aaron is an amazing service advisor. He always takes excellent care of myself and all of my friends and family! He is the best of the best!!!
11/28/2024
Amelia H. VERIFIED CUSTOMER
Cougar has provided me with excellent service for about 10 years. My first vehicle from Frank Leta was a used Venza (Great car for us) and since that purchase and due to great service, I purchased my new 2020 RDX from Frank Leta. FL is who I trust for my car service, be it routine maintenance or repair, and that is because of the service team. All have been great. Cougar is thorough, knowledgeable, personable, keeps me updated and I plan to continue a customer of FL due to Cougar and the rest of the team. It’s not just price that sells a car!
11/28/2024
Lydia H. VERIFIED CUSTOMER
I really enjoy every time I come in and work with Aaron. He is very helpful with everything!
11/28/2024
Stephen R. VERIFIED CUSTOMER
Thank you for the great repair and experience! Cougar and the team are amazing!
11/28/2024
Vanessa B. VERIFIED CUSTOMER
Peter was so kind, so accommodating, and very professional. I appreciate his outstanding service.
11/27/2024
Barbara M. VERIFIED CUSTOMER
Rodney. Was excellent. Great communication and follow through.
Dee was my person until she went into warranty.
So far, he's matching up with Dee.
I live In Chesterfield, I follow people.
11/27/2024
Patricia K. VERIFIED CUSTOMER
He was very kind.
Kept me posted informed and was finished earlier than expected.
11/27/2024
Joe M. VERIFIED CUSTOMER
Rodney was great
11/27/2024
Kurt D. VERIFIED CUSTOMER
I was told my vehicle would be ready in one hour and 45 minutes. I dropped my car off at 10:15 AM. I noticed the technician drive it soon thereafter. I believe he just a preliminary exam parked the car went to lunch. Then three hours later I finally had to shake the tree to find out what was going on and the answer was nothing. At which time I received my car back after three hours and left. This was an absolute failure.
11/26/2024
Sandra L. VERIFIED CUSTOMER
The service was professionally handled by Peter in the service department. He was outstanding. All was handled in the proper time for the inspection.
I was introduced to the Loyalty Program manager, Jared. He was incredibly knowledgeable about the Acura SUV’ s. My 2014 RDX was appraised and when I do buy a new RDX I will purchase that from Jared. He was amazing. Between my husband and Son, this is our 5th or 6th Acura. I will purchase a new Acura because of the outstanding services d car performance I have received!
11/26/2024
Justin K. VERIFIED CUSTOMER
The car is still making the same sound at deceleration that I brought it in for. Thankfully there was no charge for this but I don’t want to keep bringing it in for the same thing.
11/26/2024
Sonia S. VERIFIED CUSTOMER
I love that I’ve worked w most of the service team leaders. Each of them has been great and wonderful to work with. I like the transparency and trust them to search for most affordable part and apply loyalty points to help me keep costs reasonable. Can’t imagine going to another dealership.
11/26/2024
Mike R. VERIFIED CUSTOMER
Great service as always
11/26/2024
Allison K. VERIFIED CUSTOMER
Rodney was fantastic at explaining every step of the way. I appreciated his service.
11/26/2024
Edward M. VERIFIED CUSTOMER
Cougar has always treated me well, answers any questions I have. Great advisor to have with the Leta team