Everyone went above and beyond to fix two problems on my vehicle on the same day.
9/8/2024
Kathleen S. VERIFIED CUSTOMER
Your team was great. Thank you
9/8/2024
Mickey Z. VERIFIED CUSTOMER
Sold me a car with no brakes on the rear and less than 30% on the front they fixed the back but told me that the front passed inspection with 30% left so in the next few months I will have to spend 3 to 4 hundred dollars to replace tell me how that is right not real happy and it is a proven fact that the sales people are your best friend until you walk out the door then they don't know you when you have a problem with the vehicle
9/7/2024
Donald B. VERIFIED CUSTOMER
Marc Diaz was an excellent service advisor.I thought he did a great job of keeping me informed on what was going on with my car.
9/7/2024
Kevin S. VERIFIED CUSTOMER
Brad is one of the very best you have. Excellent customer service skills. Extremely professional.
9/7/2024
Kevin N. VERIFIED CUSTOMER
The entire service experience was handled efficiently and professionally. I was completely satisfied.
9/7/2024
Melissa S. VERIFIED CUSTOMER
Great service as always. They asked if I wanted it washed but it didn’t get washed.
9/7/2024
Kenneth M. VERIFIED CUSTOMER
Tyler did a fantastic job! Very knowledgeable, explained patiently every question and concern I had. Helped me with finding discounts and helped me in making final decision in choosing a tire brand.
9/6/2024
Kim H. VERIFIED CUSTOMER
Marc was highly professional and kept us informed of the work being done in a timely manner! This was our first experience w Frank Leta service for our new preowned vehicle. We were happy with the work that was completed. We’ll surely be back. Thank you, Marc!
9/6/2024
David W. VERIFIED CUSTOMER
Tyler is one of the best service writers Leta has. Keep up the great customer service!
9/6/2024
Ryan B. VERIFIED CUSTOMER
Repairs were made very sloppy. Needs to be redone. Car was held an additional day. When i pointed out mistakes I was told to come back another time. Very poor service.
9/6/2024
Steve V. VERIFIED CUSTOMER
Great friendly and informative service?!
9/6/2024
Maria G. VERIFIED CUSTOMER
Marc did an excellent job caring for my MDX, ensuring I had the service maintenance needed to keep it in top condition. Highly recommend Frank Leta service department!
9/6/2024
Gloria M. VERIFIED CUSTOMER
Rachael was very knowledgeable and helpful answering all the questions that I had. My husband passed away last year and he always handled all our car maintenance. I appreciated all her kindness and help. I wants to request her as my service advisor the next time I come in for service.
9/6/2024
Lauren M. VERIFIED CUSTOMER
Tyler did a great job communicating with me throughout the day.
9/6/2024
Stephen G. VERIFIED CUSTOMER
I couldn’t be more satisfied then the service I received today
Marc went beyond making sure my car got serviced for me
Today excellent service he was kind patient
With me
I couldn’t be more pleased
That’s why I bring my car into acura been doing that for 10 years with both our vehicles
Excellent service
9/6/2024
Cheryl S. VERIFIED CUSTOMER
Brad always does a great job
9/6/2024
Maria M. VERIFIED CUSTOMER
Brad made my experience much better than the two weeks leading up to my appointment. I called Service on 5 occasions, left a voice mail 3 times, never got an answered call, and never got a call back. Then went online to schedule for a week later. It happened to be Monday on Labor Day, which I didn't realize when booking. I showed up. Along with several other customers to learn that Service was closed for the holiday. Brad apologized on behalf of the department and gave excellent service. He encouraged me to call him directly next time, and he redeemed my experiences from the two weeks prior.
9/6/2024
Ryan B. VERIFIED CUSTOMER
I’d suggest a phone call vs text when all work completed. Additionally, a complimentary exterior car wash would be nice when spending 2500 bucks in repair/ service costs. Just a suggestion. Thanks.
9/6/2024
Laura S. VERIFIED CUSTOMER
Appointment was 60 minutes longer than anticipated and it took quite a while for someone to greet me at my car. Warm cookies were nice and staff was friendly