I appreciate the ease in setting up my appointment.
8/24/2024
Tony D. VERIFIED CUSTOMER
He was very through regarding the remaining balance of my warranty
8/23/2024
Chad S. VERIFIED CUSTOMER
Brad did a great job. I truly felt heard and appreciated how he treated me as a customer! Thank you!
8/23/2024
Mark R. VERIFIED CUSTOMER
Brad and the whole team are great to work with.
8/23/2024
Patricia M. VERIFIED CUSTOMER
very goid staff tiday fine service from everyone especially aaron
8/23/2024
Anthony G. VERIFIED CUSTOMER
Lehmann is an absolute professional. Job well done.
8/23/2024
Mark R. VERIFIED CUSTOMER
Good job!
8/23/2024
Merlin T. VERIFIED CUSTOMER
Brad great to work with very professional
8/22/2024
Michelle T. VERIFIED CUSTOMER
My car wasn't test driven before giving it back, and I drove it off only to hear metal grinding and I had to return my car. Tyler was great and got me a courtesy car. It was just dissappointing that something so obvious wasn't caught before delaying getting my car back timely.
8/22/2024
Kristopher F. VERIFIED CUSTOMER
Tyler was very thorough explaining all the details regarding the initial problem with the RDX. We also agreed to have some additional maintenance work completed according to Acura’s (105,000’s) mileage recommendations. I appreciate Tyler’s suggestions to have the work completed Now, to save on labor expense . He was really looking out for us! This makes me appreciate the Frank Leta teamwork attitude and reminds me to always come back to the Dealership. Thanks TYLER !!!
8/22/2024
Nichole S. VERIFIED CUSTOMER
Brad was fantastic as always!!
8/22/2024
Murphy O. VERIFIED CUSTOMER
Cougar is the main reason that we come to Frank Leta for all of our service work (two cars from Leta). Cougar goes way beyond the extra step to take care of us!!!
He is a very important part of the Acura team!
8/22/2024
Mary H. VERIFIED CUSTOMER
Brad kept me informed about my vehicle so I wasn’t waiting. I appreciate his professionalism. He is great to deal with for my vehicle needs. Thank you!
8/22/2024
Karen K. VERIFIED CUSTOMER
A call or text when shiuttle is arriving would be even more appreciated. Great service thank you
8/21/2024
Raquel K. VERIFIED CUSTOMER
Very smooth process.
8/21/2024
Donna B. VERIFIED CUSTOMER
Very pleasant and thorough.
8/21/2024
Sushil J. VERIFIED CUSTOMER
I think Racheal could be more professional in returning back calls and hand over the discussions she is having with customers before going for vacation and follow up with customers on the requests made during the visit. Also she has not been transparent with the charges that customer had to pay after the warranty cover. After agreed upon request the customer support has added unwanted changes and have not come out clean with the charges that would have to be paid out of pocket. Had a very bad experience with Rachel. I would never want her to be my point of contact again at Leta.
8/21/2024
Maureen J. VERIFIED CUSTOMER
Delighted!
8/21/2024
Bruce F. VERIFIED CUSTOMER
They left a dead battery in my car upon return and it died just down the road after picking up groceries.