If I had to rate him, I would give him a 10. If it is for customer service, friendliness, I would give him 10. If I had to rate him as the best employee I had, I would rate him a 10. If I had to rate him as to being.good and thoroughness of his job, I rate him with a 10. If I was still working I would seal him from you and make him a “Professional.” making a lot more money with the potential to be successful as he would like to be. People like Tyler are few and far between. His people skills are excellent! I don’t know how I could say anymore good qualities he has without being accused of being his mother. I am not “related” to Tyler. I only meet him for the first time the last time I brought my car in last month.
8/16/2024
Kristina K. VERIFIED CUSTOMER
Brad was great and very helpful, no complaints with him or his service. However, I did point out scratches around my shift stick that were not there when checking my car in. Brad said he would discuss it with management to see what can be done.
When working on a vehicle your mechanics should put something on the trim pieces to protect them from damage.
8/16/2024
Julie G. VERIFIED CUSTOMER
Needle in a hay stack repair
Brad diligent in correcting
Empathized with dilemma
Be in for purchasing next vehicle in near future
Appreciate-thank you ??
??big Irish ??
8/16/2024
Linda P. VERIFIED CUSTOMER
Aaron was very helpful today. He also kept me informed on my cars progress. I appreciate all his help.
8/16/2024
Darren V. VERIFIED CUSTOMER
Aaron is a top notch employee that takes care of all your needs.
8/16/2024
Kyle S. VERIFIED CUSTOMER
None at this time
8/15/2024
Justin H. VERIFIED CUSTOMER
Brad, always does his best to take care of my issues.
8/15/2024
Deanna D. VERIFIED CUSTOMER
Brad takes all of my vehicle concerns away. I am confident that he has my best interest at heart and never tries to oversell me products or services. Thank you
8/15/2024
Carol C. VERIFIED CUSTOMER
Tyler was extremely helpful in answering all my questions. Highly satisfied with my visit.
8/15/2024
Anita F. VERIFIED CUSTOMER
Marc was wonderful, courteous, happy, and explained things thoroughly . I was extremely satisfied.
8/15/2024
Genevieve B. VERIFIED CUSTOMER
Brad is great to work with!
8/15/2024
Cynthia B. VERIFIED CUSTOMER
Very frustrated with communication. I was told I would be contacted about the ETA for my vehicle, I had to call and find out. I was told it would be ready on Friday, the service manage wasn’t there and I had to call Evan Huskey for answers. The vehicle was ready on Monday. I picked it up on Monday. I got a text today from Tyler saying my vehicle was ready for pickup after I had picked it up on Monday. Not sure why there is such a lack of communication with the service department.
8/15/2024
James B. VERIFIED CUSTOMER
Took a while to get windshield but Brad was great at following up
8/15/2024
Anna M. VERIFIED CUSTOMER
Thank you Aaron for the updates on my car while it was in service. It’s been a pleasure getting to know you!
8/15/2024
Gary R. VERIFIED CUSTOMER
Brad is the absolute best?? been seeing him, solely, since he came to Frank LETA. Knows everything about my car!! When to do things/went to NOT.. would go nowhere else: BRAD/ FRANK LETA????
8/14/2024
Gregory P. VERIFIED CUSTOMER
Marc did a nice job - Explained everything and understood I needed to be out the door by noon And service was completed by 11:30 AM.
I actually did receive an appraisal on my car so I am good with that as well.
8/14/2024
David W. VERIFIED CUSTOMER
Aaron provides the best customer service. He is a true professional.
8/14/2024
Suzanne J. VERIFIED CUSTOMER
Marc was professional, friendly, and provided a detailed, clear explanation of what repairs needed to occur to help my brake problem.
8/14/2024
Michael H. VERIFIED CUSTOMER
Brad did a great job addressing everything that needed attention! Also went above and beyond in making last minute arrangements for me to have a loaner vehicle.
8/14/2024
Barry S. VERIFIED CUSTOMER
We have purchased 7 cars from Frank Leta, that says it all