Always a good experience with Cougar for servicing my car. Always good advice provided.
5/29/2024
John M. VERIFIED CUSTOMER
The reps were very nice but I don’t see that the inside of the car had anything done when it was supposed to have some sort of protective coating
5/26/2024
Brian W. VERIFIED CUSTOMER
Service Advisor Aaron did a great job and went above and beyond (as usual).
5/26/2024
Todd H. VERIFIED CUSTOMER
Staff always friendly, hard workers and great customer service. Cougar in particular is who I deal with most when I go up there. I live in Creve Coeur and drive the extra mileage for services due to the experience I receive every time I pull into the bay. I have purchased both my vehicles through Leta and will be in the market for a new car in the coming months, coming to Leta when I’m ready!
5/26/2024
Derek M. VERIFIED CUSTOMER
Just Love Frank Leta
5/26/2024
Nicholas B. VERIFIED CUSTOMER
Cougar is the best. I work strictly with him every time.
5/26/2024
Carl B. VERIFIED CUSTOMER
Cougar and you service department were very helpful, thorough and I am very pleased.
5/25/2024
Deborah B. VERIFIED CUSTOMER
I am amazed by the professional, yet extremely warm and accommodating service we have received from the entire team - Mike in sales and Mary in financing, and from Tyler today. Tyler went out of his way to see that everything was taken care of from beginning to end of my service visit today, and again exceeded our expectations.
5/25/2024
Jim F. VERIFIED CUSTOMER
Very professional service group.
5/25/2024
Mckenna M. VERIFIED CUSTOMER
The service department and loaner vehicle department are always top notch. I will definitely be purchasing my next car from you guys when mine dies. My husband is even so impressed he’a considering an acura when his vehicle bites the dust.
5/25/2024
Peggy M. VERIFIED CUSTOMER
Cougar Knickerbocker is my guy - very professional and helpful - kept me informed what was happening to my vehicle- left the worry behind -:great job
5/24/2024
Chizor O. VERIFIED CUSTOMER
I haven’t met Daeja yet, but so far I am very satisfied with her personal and professional touch with ensuring that my needs have all been met.
5/24/2024
Darla B. VERIFIED CUSTOMER
Aaron was fantastic but the girl checking in the rental was a bit rude. She did t like the idea that I was pulling it into the bay that said loaner returns. Said she would just have to back it back out.
5/24/2024
Christopher V. VERIFIED CUSTOMER
Brad was excellent. He was very professional and efficient. Thank you
5/24/2024
Laura G. VERIFIED CUSTOMER
Cougar was fabulous as always. There was however a young woman who was rude and unhelpful which I had not experienced there before. I reported it to Cougar. Thanks
5/24/2024
David K. VERIFIED CUSTOMER
Fantastic service very good communication And no issues at all
Would recommend this dealership to anybody Thank you
5/24/2024
Doug D. VERIFIED CUSTOMER
Aaron made sure my appointment went smoothly. Very professional and a nice guy
5/24/2024
Kenneth P. VERIFIED CUSTOMER
Great service as usual.
5/24/2024
Erin O. VERIFIED CUSTOMER
Brad provides great customer service. He went above and beyond!