Daeja was very helpful and they repaired the issue in a timely manner
5/14/2024
Jun Z. VERIFIED CUSTOMER
one week later after the oil service, I found there was a leak my car. Sent back to another Frank Leta dealer service, found something was not tight enough after your oil change service. This made the leaking and put my car in risk.
5/13/2024
Sean M. VERIFIED CUSTOMER
Kevin was great! Very friendly and answered all my questions.
5/13/2024
Gretchen Y. VERIFIED CUSTOMER
Mr. Lehman was most helpful. Thank you.
5/12/2024
Dawn M. VERIFIED CUSTOMER
My representative Kevin did a good job. However, I tried to call because I thought I was going to be late, got a machine, it said I was the next caller and my wait was 1 minutes, two different times, machine finally said I need to leave a message. Next my oil light never came on, I’m leasing a new RDX and drove over 8600 miles. No one seemed concerned and just told me to check it next time. Also I ran out of washer fluid and that light also never came on. Also no one concerned. They asked me if I wanted a car wash I said yes, no car wash! I’m an a long customer of frank leta, one reason because of their service I’ve also received. Things may change when my lease is up. Thanks for asking how my service was.
5/12/2024
Mark S. VERIFIED CUSTOMER
Service was exceptional, waiting area and bathroo.s were clean and kitchen was stocked well with goodies.
5/12/2024
Sandra A. VERIFIED CUSTOMER
I would give Tyler the highest rating I could possibly give.
5/11/2024
Janet G. VERIFIED CUSTOMER
The service staff was very friendly and professional! I’m very pleased with the car repair and excellent service.
5/11/2024
Mark R. VERIFIED CUSTOMER
Cougar, always treats me well and is very knowledgeable about the service being provided. Very professional and accommodating to my needs in getting my service performed in a timely manner.
5/11/2024
Robert E. VERIFIED CUSTOMER
Aaron took great interest and effort in making sure all things were in order. Physically checking that the parts were in, and procuring a courtesy car despite how busy he was. I felt very privileged to have Aaron and Frank Leta support staff.
Carol Emmett
5/10/2024
Steven D. VERIFIED CUSTOMER
Communication was great initially but disappeared today. I'm not sure if it was Deaja's day off but I didn't know my car was finished until a pre-payment invitation was sent.
5/10/2024
Lisa T. VERIFIED CUSTOMER
Kept up to date on everything and completed when promised!
5/10/2024
Stephen P. VERIFIED CUSTOMER
Brad was incredibly helpful as he is every time.
5/10/2024
Tianlong Y. VERIFIED CUSTOMER
Brad is the best ! Thanks !
5/10/2024
Carmen T. VERIFIED CUSTOMER
Did a very good job fixing my car problems. And keeping me up to date on what was happening with my vehicle.
5/10/2024
Kevin T. VERIFIED CUSTOMER
I recommend Cougar for anyone looking for assistance with their Acura needs.
5/10/2024
Alina N. VERIFIED CUSTOMER
Aaron Barr had great customer service!!! Definitely will always ask for Aaron for assistance with any service issues from now on. He is pleasant and I appreciate him for having communication with me for questions I had and updates about my vehicle. Thank you, Aaron & Acura services.