I had an appointment and they ran a 1 1/2 hours behind schedule? My appointment was at 9:30 am ? It seemed like a lot of employees didn’t know what was going on ? My first time there , wasn’t impressed !!!
4/6/2024
Ryan E. VERIFIED CUSTOMER
Great service
4/6/2024
Peggy M. VERIFIED CUSTOMER
I am not completely satisfied, but I didn't no update to Acuralink which stilne
ls states need oil change - I have asked for this to be updated,I'm tired - I'm let it go - last time when I actually bought my car in the told me the car wash was broken and a car was coming out smh just foolishness - Rebecc
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4/5/2024
Suzanne M. VERIFIED CUSTOMER
Brad was very helpful, very positive, upbeat and professional. He was quick to answer questions and get the job done concerning my car. I never once felt inferior or belittled as a female as I have in years past taking a car in for repair.
4/5/2024
Linda P. VERIFIED CUSTOMER
Aaron was very helpful. Explained my service completely.
4/5/2024
Not-Provided (. VERIFIED CUSTOMER
Not was good service
4/5/2024
Charlotte B. VERIFIED CUSTOMER
Had a very nice experience today, I was given a beautiful loaner car, and everyone was so pleasant and easy to talk to, actually we had quite a few laughs. Thank you for always being there. Thank you very much Charlotte B
4/5/2024
Megan V. VERIFIED CUSTOMER
Bought a car that smelled like smoke from you. Took it in to have an odor treatment and it still smells like smoke
4/5/2024
Delmer L. VERIFIED CUSTOMER
Prompt service. Friendly and courteous.
4/5/2024
Michael L. VERIFIED CUSTOMER
Brad went above and beyond for the service I had done. He exceeded my expectation.. Will definitely be back in the future. Very good asset for Frank Lita Acura.
4/4/2024
John S. VERIFIED CUSTOMER
Brad was excellent
4/4/2024
Alisa K. VERIFIED CUSTOMER
Cougar was very professional and a knowledgeable I wasn’t sure how to explain the issue about my the vehicle but he knew exactly what was wrong!! Amazing customer service I was in and out without any hesitation.. thank you again cougar you rock!!!
4/4/2024
Gregory W. VERIFIED CUSTOMER
Great service!
4/4/2024
Deanna L. VERIFIED CUSTOMER
Brad is great!!
4/4/2024
Preston H. VERIFIED CUSTOMER
I brought my car in to be detailed. Aaron made sure I was fit into the schedule. They did an immaculate job on my vehicle. My car is almost 10 years old, but you guys make it look, smell, and feel brand new!
The battery in my car died and I had a flat tire. Cougar added those items impromptu to my service and my vehicle was ready by the end of the day.
Thanks a Millie!
4/4/2024
Jeffrey F. VERIFIED CUSTOMER
Explained everything thoroughly
4/4/2024
Aloyes R. VERIFIED CUSTOMER
Always professional and accommodating. I appreciate the attention and being a part of the decision-making. Great job.
4/3/2024
Judith G. VERIFIED CUSTOMER
Claire was very helpful plus very professional in her appearance as well as her job performance.
4/3/2024
Chrystal D. VERIFIED CUSTOMER
Always the best!
4/3/2024
Alizabeth W. VERIFIED CUSTOMER
Excellent service, Brad took extra time to make sure I was taken care of, took ownership of his work and overall I’m very pleased with the level of detail went into my service.
Thank you!