Parts not completely put back. Always upselling before putting car back together
3/19/2024
Adrian M. VERIFIED CUSTOMER
None
3/19/2024
Sandra M. VERIFIED CUSTOMER
Cougar always does a great job!!
3/19/2024
Richard A. VERIFIED CUSTOMER
Great service as always. Wouldn’t go anywhere else.
3/19/2024
Teresa M. VERIFIED CUSTOMER
Tyler was great-very patient with answering all my questions!
3/17/2024
Barrett M. VERIFIED CUSTOMER
As always, Aaron provided exceptional service. He was professional, courteous, and knowledgeable. The quality of service I receive from Aaron is why I continue bringing my Acura in for service at Frank Leta rather than taking it to an independent service provider.
3/17/2024
Ronald L. VERIFIED CUSTOMER
Great representative of the dealership.
3/16/2024
Jo Anne. VERIFIED CUSTOMER
Excellent customer service and accommodations for me to telework
3/15/2024
Joan G. VERIFIED CUSTOMER
Brad was excellent in handling the service of my Acura RDX. Efficient and very personable. Thank you to Brad!
3/15/2024
Khepera T. VERIFIED CUSTOMER
Service at Frank Leta is A1. Rolling with the Leta.
3/14/2024
Daniel R. VERIFIED CUSTOMER
Brad was very thorough, efficient, and professional. He made it clear that he wanted me to provide excellent service for my vehicle.
3/14/2024
Daniel H. VERIFIED CUSTOMER
It is because of Cougars commitment and dedication to his customers that we continue to come back to Leta for our service work.
3/14/2024
Ann D. VERIFIED CUSTOMER
Thanks for getting us in and working with us.
3/14/2024
Kevin S. VERIFIED CUSTOMER
Cougar. The man, the myth, the legend. Enough said. Great service again
3/14/2024
Charles H. VERIFIED CUSTOMER
Brad was very busy yesterday but went out of his way to communicate with me regarding the service work being done on my car
3/14/2024
Douglas E. VERIFIED CUSTOMER
Great service, quick. I think you are using a 3rd party service to schedule appointments, sent me to OFallon MO location, dropped off my car on Sunday only to get a call Momday morning that extended coverage has to be complete in STCY, When I called in. I explained the repair and provided the bulletin #, living in IL, STCY is much closer.
3/14/2024
Judy M. VERIFIED CUSTOMER
Brad did a good job handling our service.
3/13/2024
Lou F. VERIFIED CUSTOMER
Inaccurate information given to me by your service appointment department. Extremely frustrating and a waste of my time
3/13/2024
Cheryl S. VERIFIED CUSTOMER
Brad is very pleasant
3/13/2024
James L. VERIFIED CUSTOMER
Cougar is the best. He always goes above and beyond in providing me customer service. Overall Frank Leta is great. But Cougar has always been my stand out employee