Brad did a great job today. He kept me informed and explained things very well.
1/31/2024
George N. VERIFIED CUSTOMER
Job well done. Professional and friendly.
1/31/2024
Rainier B. VERIFIED CUSTOMER
I always have a problem with those surveys you send. Cougar gets a 10 rating as always! Jamilee Khoury-Bellone
1/31/2024
David W. VERIFIED CUSTOMER
Great customer service. My service manager, Michael Law was very attentive and courteous. Checking my vehicle in was quick and seamless. Would highly recommend this department for their outstanding service!
1/31/2024
Patrick M. VERIFIED CUSTOMER
Always a great experience with Brad and the team.
1/31/2024
Carol C. VERIFIED CUSTOMER
Brad is amazing. Very helpful. He does a fantastic job!!
1/31/2024
Diane L. VERIFIED CUSTOMER
Thank You for Your help Good Job
1/31/2024
Justin T. VERIFIED CUSTOMER
COUGAR WAS GREAT!
1/30/2024
Jim B. VERIFIED CUSTOMER
Knowledgeable and curteous
1/30/2024
Richard A. VERIFIED CUSTOMER
Great service and great people. Wouldn’t take my car anywhere else
1/29/2024
Taylor D. VERIFIED CUSTOMER
Michael was very helpful and did a great job!
1/28/2024
Denny U. VERIFIED CUSTOMER
Very much appreciate all of Michael’s assistance in advising us on the next steps needed for suggested repairs to our Acura RDX. Also he definitely is a great leader on your team.
1/28/2024
Heather J. VERIFIED CUSTOMER
Easy, quick, personable, extremely satisfied with overall experience. Dave is fantastic!
1/28/2024
Robert N. VERIFIED CUSTOMER
Brad is the best.
1/27/2024
Maria C. VERIFIED CUSTOMER
Excellent service done right and great attention to detail. Very pleased and will definitely be back.
1/27/2024
Hunter S. VERIFIED CUSTOMER
Excellent customer service and communication top notch.
Thank you!
1/27/2024
Theresa E. VERIFIED CUSTOMER
cougar and Aaron are the best. My only suggestion is for those of us that schedule online… don’t give us option to choose who we want to schedule with if you are not going to honor it. I can understand if they are out unexpectedly but I have tested this several times - and I always choose cougar or Aaron but interesting that I never get who I ask for. I was lucky this time I got cougar when I scheduled with Aaron for this visit but that luck doesn’t always happen. I asked lady checking me in and she said they just assume system randomly chose for you and you have to put in box. When I schedule I choose cougar or Aaron based on what time they show available. From now on I know to see if at least one shows available and if so to put both names in box. But website doesn’t tell you that.
1/27/2024
Rodney H. VERIFIED CUSTOMER
In and out as promised. Brad is always on top of it.
1/26/2024
David V. VERIFIED CUSTOMER
Stephanie was very pleasant to work with!
1/26/2024
Evelyn L. VERIFIED CUSTOMER
I was treated so well and all my questions were answered completely. I’m so happy with the service I received at Frank Leta thank you for your time and taking good care of me.