Not within Michael's control, but my wait time was over 3 hrs. and the only actual "service" was an oil change?
12/28/2023
Daniel W. VERIFIED CUSTOMER
The service department is the reason I keep coming back. My 2008 was my 6th Acura from Leta and my 7th auto (I bought a 2005 Honda CRV From Frank Leta Honda). I have purchased 3 more since.
12/28/2023
Jeff S. VERIFIED CUSTOMER
Dave did a great job with everything
12/28/2023
Vince P. VERIFIED CUSTOMER
Problem not fixed
12/27/2023
Gwendolyn R. VERIFIED CUSTOMER
Vehicle is older, but the service was as if newer vehicle. Car runs great!
12/27/2023
Ruth F. VERIFIED CUSTOMER
Two hours for an oil change and tire rotation seemed excessively long.
12/27/2023
Jason B. VERIFIED CUSTOMER
The vehicle was actually ready faster than they said it would be. The waiting area was very clean and nice.
12/27/2023
Wanda J. VERIFIED CUSTOMER
I was informed my battery was under warranty and I could bring in the old battery to exchange for a new one. Well once my husband took it in, he was told we were informed the information was not corbyrect and we had to buy a new battery
12/27/2023
William R. VERIFIED CUSTOMER
He was awesome!
12/27/2023
Sheris A. VERIFIED CUSTOMER
Prompt customer service
12/24/2023
Lisa W. VERIFIED CUSTOMER
Very professional; didn’t miss a beat in being able to explain all the necessary upcoming services for my car and showing me the order of importance in which they needed to be done. Very courteous, patient and good sense of humor! Enjoyed talk g to him as my Customer Svc Rep! Thx????
12/24/2023
Constance W. VERIFIED CUSTOMER
Thanks Michael for your help
12/24/2023
Michael M. VERIFIED CUSTOMER
Cougar is an absolute gem! He is thoughtful, attentive, and kind in all of his dealings with my whole family. He always ensures we get the best service on our vehicles. He is a major reason we keep coming back to Frank Leta Acura.
12/23/2023
Mary Frances. VERIFIED CUSTOMER
Thanks for taking care of us, much appreciated.
12/23/2023
Eric P. VERIFIED CUSTOMER
Great experience.
12/23/2023
Dennis R. VERIFIED CUSTOMER
Cougar is always outstanding!!
12/23/2023
Mary H. VERIFIED CUSTOMER
Brad always checks the vehicle to make sure it’s n tip top condition- that’s why you want it - but not ready to trade in yet!