Friendly, courtesy and service done on time correctly!
12/17/2023
John W. VERIFIED CUSTOMER
My service was excellent. Brad should be promoted! He's much better than Jaguar, or whatever that other guy's name is.
12/17/2023
Tammy D. VERIFIED CUSTOMER
Usually when I have an oil change every thing is fine but on this particular day I had to finish up the updates on the infotainment system it was a bit of a process because the car was not to be in motion so I had to be at appointments and needed to be on my phone at this however my phone was not able to be used nor through the system nor was it able to update until I wasn’t driving it just made me very frustrated and created problems with getting to my destination due to the multiple task I had to do on my phone with it not linked up .. I would of appreciated it if my tech could of had this task completed at the time of my service..
12/17/2023
Benjamin W. VERIFIED CUSTOMER
Brad was terrific. He addressed all of my concerns and did so with professionalism and thoroughness.
12/16/2023
Robert E. VERIFIED CUSTOMER
Brad was not only an educated and professional adviser, but also a friendly and conversant person.
12/15/2023
Naheed S. VERIFIED CUSTOMER
Five star
12/15/2023
Justus T. VERIFIED CUSTOMER
Michael was straight forward and kept us informed, thank you
12/15/2023
Barrett M. VERIFIED CUSTOMER
Aaron Barr is outstanding. Always friendly, professional, timely, and extremely helpful. He reflects well on the dealership and on the Acura brand.
12/15/2023
Richard M. VERIFIED CUSTOMER
Aaron is fantastic and shows great leadership and customer empathy. He needs to be well compensated.
12/15/2023
Elizabeth R. VERIFIED CUSTOMER
Love Brad and everyone else. I would move into your place if I thought I could survive on popcorn and diet Dr Pepper.
12/15/2023
Christina K. VERIFIED CUSTOMER
Michael was very helpful,kind,and efficient. Even with it being crazy busy he kept positive and was very helpful.
12/15/2023
Jeffrey R. VERIFIED CUSTOMER
Aaron took care of me and was extremely fast! I would highly recommend him!
12/15/2023
Jan R. VERIFIED CUSTOMER
Very impressed with the wonderful service today. Just like old times!!
12/15/2023
Douglas B. VERIFIED CUSTOMER
Was glad to get the call from Cougar. He always provides great service. Job well done thanks.
12/14/2023
Thomas D. VERIFIED CUSTOMER
It was all good
12/14/2023
Carol F. VERIFIED CUSTOMER
Aaron is always great and friendly. He lets me know what’s important and the things that can wait. He doesn’t pressure me which I love. Also he remembers me when I come in, excellent customer service.
12/13/2023
Tony L. VERIFIED CUSTOMER
Great service
12/13/2023
Shivang P. VERIFIED CUSTOMER
Cougar did a great job! Kept me informed of my vehicle having summer tires and they do wear faster. Did not push a sale on me for new ones. Also let me know he preferred not to wash the car to prevent damage and I really appreciate that. I was going to say not to wash it anyway but preferred him advocating to protect the cars paint. The technician also did a great job, he did my first oil change and my second one and did it well.