The hood was left cracked open. My husband saw it and closed it. If I was by myself I wouldn't have noticed and would have been driving on the highway with it open.
11/28/2023
Desi D. VERIFIED CUSTOMER
Prompt helpful accomodating
11/28/2023
Tolana C. VERIFIED CUSTOMER
Everyone was nice, technician assigned to my vehicle was very helpful in explaining what the issue was and giving me information needed to move forward.
11/28/2023
Charles T. VERIFIED CUSTOMER
Easy and great service
11/28/2023
Brian H. VERIFIED CUSTOMER
My interaction with Brad was professional and I felt all questions were answered knowledgeably and with a friendly demeanor.
11/28/2023
Wayne S. VERIFIED CUSTOMER
Too long of wait for basic service
Michael was good in the way he dealt with the situation
11/28/2023
Charles C. VERIFIED CUSTOMER
Brad was great to work with, he does a great job!!
11/28/2023
Vicki R. VERIFIED CUSTOMER
Your service manager couger doesn't listen 2 times my car was g I ven back to me with low transmission fluid. I was told oh it's ok well according to the owners manual it's not ok. You did a timing belt & now my gas mileage **** I m getting 5 miles less per gallon. Also l believe you are doing stuff to my car so I'll buy a different one from you I'm not buying another car from you ever. I've been bringing my car to you for 6 years. Your service had gone down hill. You take advantage of the elderly. I intend to report this
11/26/2023
Bryan P. VERIFIED CUSTOMER
They were able to get the car in on short notice! Great service as always!
11/26/2023
Danyell B. VERIFIED CUSTOMER
Aaron was very nice, courteous and explained everything to my satisfaction.
11/25/2023
Betty D. VERIFIED CUSTOMER
So professional
11/25/2023
James L. VERIFIED CUSTOMER
Michael always does a great job to make sure i get quality service
11/25/2023
Scott M. VERIFIED CUSTOMER
Michael and team did a great job to solve the issue with my car. Appreciate the extra effort they put into resolving the issue.
11/25/2023
Carolyn V. VERIFIED CUSTOMER
I always appreciate your great customer service
11/24/2023
Clyde V. VERIFIED CUSTOMER
Fast polite and honest
11/24/2023
John J. VERIFIED CUSTOMER
Timely service & good communication . We appreciate your service dept . Thank you . John & Sonja Jabouri
11/24/2023
Michael K. VERIFIED CUSTOMER
Great job at efficiently getting the vehicle serviced and out and keeping me informed throughout
11/24/2023
Kevin M. VERIFIED CUSTOMER
Once again, Brad Lehmann went above and beyond. I’m so grateful for his expertise, patience, skillful communication, and impressive ability to anticipate and respond to possibly newly-discovered problems with my old car (2001 CL Type-S)! Because of my car’s age, I worry a great deal about the unknown and inevitable parts failures. Thankfully, I have the wonderful mechanics at Frank Leta and Brad to take care of my car!!! They are AWESOME!!!
11/23/2023
June M. VERIFIED CUSTOMER
Thank you for the warm welcoming and quick service!