I felt like Victor was very friendly and knowledgeable and that he was clear in explaining the needed maintenance and options for service. I would definitely feel comfortable working with him and the Honda Service team again to help make sure my car is running as it should be.
9/21/2023
Josseline Esmeralda. VERIFIED CUSTOMER
On 10.19.23 I went for a oil change to Honda of Oakland because my fiancé recommended this place because of the costumer service, he owns a Honda car, I have a Toyota but I didn’t think it was going to be a problem, when the technician helping me came to my car, gave me this weird look and ask me why I didn’t took the car to a Toyota dealership I said because my fiancé recommended this place but make me very uncomfortable, I think it shouldn’t matter if I have a Honda or not but this is the last time I’m going to bring my car there.
9/21/2023
Elizabeth G. VERIFIED CUSTOMER
Vincent was very professional, very polite and help me understand the warrantees that cover my vehicle. He truly help me out to understand it because last time I was there I was made fun of and they laughed at me but it’s OK. I am new to it the last time I had purchased a car was in 2008 so I totally understand that. But Vincent was very kind and I hope the next time when I do have to bring my vehicle in Vince, it will be there to take care of me again.
9/21/2023
Jorge N. VERIFIED CUSTOMER
Excellent service, fast, got discounts, car is in great shape for the next 8 years.
9/21/2023
Dukes B. VERIFIED CUSTOMER
Tommy is an absolute standout guy, overall very positive experience
9/21/2023
Denise P. VERIFIED CUSTOMER
I’ve always been happy with the service at your shop. Thank you.
9/20/2023
Marissa S. VERIFIED CUSTOMER
Darius was super kind and helpful
9/20/2023
Jacqueline H. VERIFIED CUSTOMER
Hector was very thorough and informative about my needs and safety for me and my car. He was very professional and very responsive to my call. He really took the time to explain the importance and reasons my car needed the services I received. He is truly an asset to Honda of Oakland and the reason I returned for services. The cashiers were also warm and friendly. Thank you Hector and continue to be genuine and honest with your customers.
9/20/2023
Debra H. VERIFIED CUSTOMER
Thank you great job pleasure doing business with your organization.
9/20/2023
Trish S. VERIFIED CUSTOMER
Thank you
9/20/2023
Brian Z. VERIFIED CUSTOMER
Vincent was upfront and efficient. He solved my problem and provided a quick turnaround.
9/20/2023
Enrique P. VERIFIED CUSTOMER
Mr. Molina was very helpful and made me feel extremely comfortable leaving my civic with him and his team of service!!! Thank you and Honda of Oakland has never left unsatisfied.
9/17/2023
Kristina G. VERIFIED CUSTOMER
Darius is great! Has great customer service and communicates well. My vehicle was done in a timely manner.
9/17/2023
Thomas M. VERIFIED CUSTOMER
Excellent customer service by Chris, he reviewed my service history, & what I’m entitled to continue receiving in the future. Very satisfied,
9/16/2023
Jonathan T. VERIFIED CUSTOMER
Mr. Fisher was polite and a great communicator.
9/16/2023
Philip L. VERIFIED CUSTOMER
Beyond satisfied. Diem’s customer service is impressive. His communication skills are superlative. He kept me apprised of the repair job every step along the way. I travel quite a distance to do business with Oakland Honda, and Diem, and the service manager Allen, are two reasons why.
9/16/2023
Helen H. VERIFIED CUSTOMER
When I came to get my car serviced I was on crutches and I was never offered any accommodations due to my limited mobility. I order a Lyft home and waited outside for my Lyft to come. When I was in the cashiers office I saw that Honda offers complimentary rides to customers getting their car serviced. Vincent failed to share that information with me. I was offended that Vincent didn’t have the decency or the customer service to offer a service that Honda offers. The other customers in the cashiers office were more courteous and helpful towards me than any employee at Honda was. If I wasn't visibly injured I wouldn’t be as insulted. That alone ruined my entire experience at this location
9/16/2023
Antonio D. VERIFIED CUSTOMER
First of all I want to thanks Darius He was very helpful and very professional and very kind all my respect for his job he was above and beyond