The cost of the service was extremely expensive. I checked with other dealers/services and found out for same service a significant difference in cost.
8/25/2023
Patrick R. VERIFIED CUSTOMER
Hong Nong is the best left-handed service I’ve ever worked with.
8/25/2023
John B. VERIFIED CUSTOMER
Victor explained every detail and cost of the process before it happened, which I greatly appreciate.
8/25/2023
Kathy K. VERIFIED CUSTOMER
I was overcharged by $900; your office staff has taken a free hand with my bank account.
8/24/2023
Shilpa A. VERIFIED CUSTOMER
Good communication and care from Darius
8/24/2023
Susan C. VERIFIED CUSTOMER
Hong was extremely helpful with re-setting the door locks on my car. He took a lot of extra time
8/24/2023
Takier M. VERIFIED CUSTOMER
You guys did not fix my car you had it for 4 days and the 3 lights are still flashing when I get in
8/24/2023
Robert M. VERIFIED CUSTOMER
Very satisfied with everyone at Oakland service department
Thanks
8/24/2023
Hiruy B. VERIFIED CUSTOMER
It was Monday morning and there was no line but it took 3hrs and 40 min to get my car done. Just for oil change and two tyre replacements.
8/24/2023
Yawo A. VERIFIED CUSTOMER
Erin Tarosa handled the customer service perfectly, and the car is running smoothly. However, I noticed that the filter cover inside the car at the passenger side was not properly closed.
8/24/2023
Pamela M. VERIFIED CUSTOMER
Thank you for the top notch service. I truly appreciate it.
8/23/2023
Claudia L. VERIFIED CUSTOMER
I needed a tire change and was told when my car was given back to me I wish i told when i was waiting insted of having to come back another date.
8/23/2023
Win M. VERIFIED CUSTOMER
Went in for routine B7 maintenance and was tricked / scammed into $1.500 of unnecessary services in my vehicle. Your service techs needs to be paid a higher salary so they do not resort to theses con methods in order to make money. This is the worst experience I have ever had with a major vehicle manufacturer. It appears that Kia and Hyundai are currently better than Honda in terms of quality of product and customer service. Will never return to this Honda dealership again.
8/23/2023
Ashley Jones. VERIFIED CUSTOMER
Diem was very helpful in helping me resolve my issue. Carlos Molina kept my car at Honda for 3 days, returned it to me and it was not in working condition. I received very bad customer service and was without a vehicle for 3 days.
8/23/2023
Loraine T. VERIFIED CUSTOMER
Hong Nong - i like how he was able to accomodate my request to have the car done by noon.
8/23/2023
Thomas A. VERIFIED CUSTOMER
Ok
8/23/2023
Ninoska A. VERIFIED CUSTOMER
I appreciate that when I told Hong that I had surgery and it was hard for me to stand for a long time, he went and found a chair for me. He also was kind enough to get the driver I requested because that person was also patient and helped me get into the van. Thank you!
8/21/2023
Alex W. VERIFIED CUSTOMER
Delayed responses and service attendant wasn’t available when I went to pick up car to help me understand the numbers involved with all the repairs (over $1,400)!