The service advisor named Hong had a very bad attitude and took very long for him so the oil change.
1/28/2025
Vivian T. VERIFIED CUSTOMER
Very patient and informative. Have worked with before and always gives the best service. Amazing job!
1/28/2025
Sasha B. VERIFIED CUSTOMER
Everything was well communicated and explained. Also service was done in a very timely manner!! Everything was excellent!!
1/28/2025
Susan T. VERIFIED CUSTOMER
John Jeffries was a great listener, very polite and excellently handled the fact that Honda of Oakland didn't have Internet for the first hour and a half upon opening. Very professional!
1/28/2025
Gary C. VERIFIED CUSTOMER
Very happy with service. A+!
1/27/2025
Gina G. VERIFIED CUSTOMER
Victor is always thorough with explaining what’s the issue with your car always very helpful, kind and courteous he gets at 10 from me every time. Thank you Victor.
1/27/2025
Steven T. VERIFIED CUSTOMER
Everything I needed was taken care of in 2 days with frequent text updates about progress.
1/27/2025
Richter, James. VERIFIED CUSTOMER
Scheduling for shuttle service could be smoother. (Had to call home for a ride, ultimately.)
1/27/2025
Andree M. VERIFIED CUSTOMER
Darius Fisher is a knowledgeable, professional, honest and friendly service rep. He really gives Honda an excellent reputation. Thank you for selecting him to assist me.
1/26/2025
Michael B. VERIFIED CUSTOMER
John was awesome. He was patient with all of our questions and made us feel really comfortable asking anything. He was very professional.
1/26/2025
George B. VERIFIED CUSTOMER
Outstanding job! John did a great job !
1/25/2025
Tim M. VERIFIED CUSTOMER
Tommy Jung is great and we enjoyed working with him. He was clear and honest and did his job to encourage us without being pushy
1/25/2025
Ed C. VERIFIED CUSTOMER
Max, was professional. The car is throwing a new warning light though, so not fixed it seems. My wife left a voicemail.
1/25/2025
Steven G. VERIFIED CUSTOMER
Nice friendly service and no pressure to purchase additional services.
1/25/2025
Mark C. VERIFIED CUSTOMER
I told you my trunk latch occasionally doesn’t catch. You told me you tested and diagnosed without spotting a problem. You said you couldn’t do anything until you saw the problem and told me to videotape it. Yeah right. It has happened 4 times since my visit. I don’t have the videotape (i sold it to tmz). Its a shame you don’t trust me, although i know criminals are currently asking for unnecessary repairs in oakland. Maybe you could some day change the latch or the program that controls...like fix it
1/24/2025
Renee L. VERIFIED CUSTOMER
5 stars. John is always great when I come in and is transparent about what services I need.
1/24/2025
Marjorie S. VERIFIED CUSTOMER
My Honda is great.
Thanks
Margie Sherratt
1/24/2025
Amy L. VERIFIED CUSTOMER
Please do not request trade-ins
1/24/2025
Vonnegaut C. VERIFIED CUSTOMER
This was my first visit to your service center for my 2024 ridge line.
I was nervous about whether the service would be good. And I was so extremely happy to have the best possible experience from start to finish. Tommy us a good communicator and very professional. Thanks and I won’t be nervous at all coming in next time.
Matt Joyce
1/24/2025
Juliana V. VERIFIED CUSTOMER
?????????? Darius is ALWAYS exceptional! ??????????