The service itself was fine.
My critique is more for my experience with the Honda automobile itself. This year alone, cost to service is more than $5000! And I have low mileage on my car. I owned an Acura for 20 years and don’t recall ever having to spend so much on maintenance.
7/19/2023
Eric P. VERIFIED CUSTOMER
Chris is prompt, courteous and professional. Credit to the dealership!
7/19/2023
Darlene F. VERIFIED CUSTOMER
Darius was excellent to work with. He even communicated about the Statius of my car on his day off!
7/18/2023
David C. VERIFIED CUSTOMER
Tommy was professional and personable; he was great.
7/18/2023
Sheldon G. VERIFIED CUSTOMER
Erin was great
7/18/2023
Claudine S. VERIFIED CUSTOMER
I received excellent service from the Service Advisor Tommy. Very knowledgeable about maintenance. I came to just change the transmission fluid but after Tommy review my maintenance history discovered the transfer case and rear differential wasn’t change since 2018. He explain the important and the service was completed that day. I’m a satisfied customer and will be returning for some of the recommended services. Thanks for a great experience.
7/17/2023
Melisande A. VERIFIED CUSTOMER
Chris is fantastic - knowledgeable, friendly, trustworthy, etc.
7/17/2023
Lenka G. VERIFIED CUSTOMER
Thank you!
7/17/2023
Sarah L. VERIFIED CUSTOMER
Chris did a great job - friendly, professional, knowledgeable and prompt. I will come back to Honda of Oakland!
7/17/2023
Jimmy J. VERIFIED CUSTOMER
Great service.
7/17/2023
Richard R. VERIFIED CUSTOMER
Kind, welcoming, communicative service
7/17/2023
Michele F. VERIFIED CUSTOMER
Great service, clear communication about what was going on with my vehicle.
7/17/2023
Mary V. VERIFIED CUSTOMER
Darius was very helpful and personable, he went above and beyond to help me during my visit. It was a pleasure meeting him.
7/17/2023
Harvey B. VERIFIED CUSTOMER
Chris Abernathy was welcoming, courteous, friendly, knowledgeable and professional. I will definitely seek him out with any future issues with my vehicle. He’s a really good man and you’re lucky to have him as a service advisor.
7/17/2023
Wong L. VERIFIED CUSTOMER
Chris did a great job taking care of my car and dealing with the insurance company. He let me know what was going on every step of the way.
7/16/2023
Marlon F. VERIFIED CUSTOMER
My car not ready in time when pick it up at 430pm. Receipt promise time is 3pm.
7/16/2023
Mary R. VERIFIED CUSTOMER
Chris is a gem! He was very knowledgeable and thorough. He is my new “Honda Guy”!
7/16/2023
Liz D. VERIFIED CUSTOMER
Victor was awesome! My car was ready before the promised time which is always nice.
7/16/2023
Maresha W. VERIFIED CUSTOMER
Victor was great!
7/16/2023
Rita B. VERIFIED CUSTOMER
Chris has been polite, patient and very clear when he answers my many questions about my car and the service that is needed. I trust Chris and am Always appreciative of his attention and polite professionalism.
I also would like to commend the two drivers (Latino and tall Black). Both are kind, respectful and efficient safe drivers.
Thank you!