I will give Tommy a 5/5. He’s an excellent service advisor who knows how to keep his customers happy. He made everything so easy for me. Honda needs more of Tommy.
1/22/2025
Melissa S. VERIFIED CUSTOMER
It would have been helpful to have accurate information in regard to when the shuttle driver could pick up.
1/22/2025
Anh T. VERIFIED CUSTOMER
Darius was nice and kept me updated. Very good
1/21/2025
Diana D. VERIFIED CUSTOMER
We were very pleased with our service advisor Victor Martinez
1/21/2025
Janina M. VERIFIED CUSTOMER
Darius was very helpful and personable. Overall smooth and great experience!
1/21/2025
Wilmington Y. VERIFIED CUSTOMER
Knowledgeable
1/21/2025
Wuzhou L. VERIFIED CUSTOMER
I am very grateful to the Honda Motor store for giving me excellent service. Thank you very !
1/20/2025
Bereket T. VERIFIED CUSTOMER
Keep it up!
1/20/2025
Kara C. VERIFIED CUSTOMER
Super quick and easier trip. Great in explaining and great educational guessing on the problem lead to quick fix.
1/19/2025
Maribel L. VERIFIED CUSTOMER
Thank you for servicing my car! Everything went smoothly—it was quick and painless. Even as a walk-in, I was able to get exactly what I needed. Great service!
1/19/2025
William J. VERIFIED CUSTOMER
Tad was very efficient and personable and did exactly what I requested; it was a good experience
1/19/2025
Abraham C. VERIFIED CUSTOMER
Everything on time
And attention good
1/19/2025
Carole G. VERIFIED CUSTOMER
Hong should not be blamed for the awful service I received from most of the communications team.
1/19/2025
Darla C. VERIFIED CUSTOMER
Max was great!! Thanks max!
1/19/2025
Donovan H. VERIFIED CUSTOMER
Great and quick service.
Never had any complaints.
Thank you again for your work.
1/19/2025
Pathenia K. VERIFIED CUSTOMER
Victor explained everything in detail where I could understand why I needed to have certain things done. I was very pleased with his patience and expertise.
1/18/2025
Susan W. VERIFIED CUSTOMER
Great seevice
1/18/2025
Lily Y. VERIFIED CUSTOMER
The service advisor I had Taz would never answer calls or messages I never got calls from them about updates unless I reached out. And when I did I would consistently be sent to voicemail or on hold and never get someone to talk to or get an update this went on for two weeks. I would even ask to speak to a manager and the same would happen sent to voice mail and never hear anything back. I would have to almost blow up they’re phones to get a response. And when I finally did get a response it was because the part they ordered was supposedly defective but when I pick up the car they gave me a whole different excuse that they were backed up. It was really frustrating that I couldn’t get any communication even from a manager.