Great service. You kept me completely I turned and completed it quickly
1/14/2025
Gilberto M. VERIFIED CUSTOMER
Five
1/14/2025
Cheryl W. VERIFIED CUSTOMER
Thanks to Victor‘s very conscientious and professional manner, my car was serviced promptly and happily according to the agreed-upon price. I noticed that one of Victor‘s assets is that he is a very attentive listener and that makes people feel special and heard!
1/14/2025
Michael M. VERIFIED CUSTOMER
Super good communication
1/14/2025
Chris R. VERIFIED CUSTOMER
Great service today - thanks!
1/14/2025
Kim B. VERIFIED CUSTOMER
Great service courteous and efficient in every way…thank you!??????????????
1/13/2025
Naomi K. VERIFIED CUSTOMER
Thank you. I really appreciate Tommy and all of you at Honda Oakland!
1/13/2025
Michael F. VERIFIED CUSTOMER
Excellent customer service. Very professional and friendly.
The text message updates are helpful
1/13/2025
Jessica O. VERIFIED CUSTOMER
Service was a 5/5. Tommy was great, answered all questions I had and was patient with me. Even problem solved quickly when the shuttle service closed early on my particular day. Also, I really enjoyed Rodrigo (shuttle service driver), he was such a delight and a wonderful addition to the Honda team.
1/13/2025
Todd F. VERIFIED CUSTOMER
Tommy has helped me twice now. He's always pleasant and clearly explains the work to be done.
1/13/2025
Wei C. VERIFIED CUSTOMER
1:The waiting time take more than 10 minutes.
2:The call is transferred multiple times,and it is impossible to communicate
3:it takes most of the day to repair/maintain the car , and the time for free
Pick-up and drop-off has passed.at this point, wait until the next day? and you need to notify the leader.need to take a day off work, it not convenient
(Already for the second time)
1/13/2025
Bryan P. VERIFIED CUSTOMER
I give Victor a 10 for customer service and beyond. I would like that the emails addressed to me Madonna and not Bryan. I am equal owner of this car and I’m tired of the heat game so fix that and I’d be even more than 100% happy with my experience.
1/12/2025
Danielle B. VERIFIED CUSTOMER
I was very satisfied with the service I received from Darius. He was friendly and knowledgeable about my vehicle. I would five him 5s all around.
1/12/2025
Smit P. VERIFIED CUSTOMER
Advisor was great and super helpful. He successfully finished all my requests.
1/12/2025
David C. VERIFIED CUSTOMER
Darius was very friendly and helpful
1/12/2025
Thomas B. VERIFIED CUSTOMER
Hong was excellent. He took the time to discuss options for service needs.
1/12/2025
Huu L. VERIFIED CUSTOMER
Max is good service advisor and good customer service.
1/12/2025
August G. VERIFIED CUSTOMER
Darius was very welcoming with a good attitude positive energy forsure got my car in and out 10 out of 10 customer service kept me updated like he said he would
1/12/2025
George P. VERIFIED CUSTOMER
The guy that helped me that day John was extremely helpful. He was a pleasure to deal with
1/11/2025
Matthew C. VERIFIED CUSTOMER
Only suggestion is to ping with an ETA for when the car will be ready; otherwise great!