I recently brought my 2022 Honda Accord Sport in for service and had the pleasure of working with John Jeffries. From start to finish, John went above and beyond to ensure I had an exceptional experience. His professionalism, expertise, and genuine care for his customers were evident in every interaction.
John took the time to thoroughly explain the work needed for my vehicle, answered all of my questions with patience, and provided updates throughout the process. His friendly demeanor and attention to detail made me feel confident that my car was in the best hands. It’s clear that he takes great pride in his work and values his customers.
Thanks to John, I left the dealership feeling completely satisfied with the service I received. I will absolutely return for future needs and highly recommend John to anyone looking for a top-notch service advisor. Be sure to complete the American Honda survey because John truly deserves the highest rating of “5” or “excellent.” Anything less would not reflect the outstanding service he provides. Thank you, John, for your dedication and exceptional service!
12/7/2024
William P. VERIFIED CUSTOMER
10!!!
12/7/2024
Tricia S. VERIFIED CUSTOMER
Max was super helpful and friendly! He took excellent care of my car and my budget!
12/7/2024
Betsey A. VERIFIED CUSTOMER
Victor did a great job. However, I waited in the customer lounge for a shuttle for 1 1/2 hours. As it turned out, my car was ready to go within the next 1 1/2 hours, but I was left waiting in the lounge for longer than I expected.
12/6/2024
Ervin L. VERIFIED CUSTOMER
Great service
12/6/2024
Jenny M. VERIFIED CUSTOMER
Hong is extremely knowledgeable and friendly. He took the time to answer any concerns or questions I had. Thank you Hong!
12/6/2024
Jeremy T. VERIFIED CUSTOMER
Victor is most patient and helpful advisor!
12/6/2024
Toni D. VERIFIED CUSTOMER
Tommy deserves a 10 He knows his job very well concerning the company….
12/6/2024
Iris W. VERIFIED CUSTOMER
Victor was very helpful in explaining need for tire replacement particularly with an AWD vehicle. He was able to accommodate me to get work done in a timely manner.
12/5/2024
John G. VERIFIED CUSTOMER
My vehicle was handled in an efficient and courteous manner. I can think of nothing but good things to say about my experience. Thank you so very much for your help.
12/5/2024
Anne C. VERIFIED CUSTOMER
All the customer service reps I dealt with were great! You have a great team working at Honda of Oakland.
12/5/2024
Maria De. VERIFIED CUSTOMER
Victor Is an excellent advisor, he answered all my questions and helped me out
12/5/2024
Cherish I. VERIFIED CUSTOMER
Thank you Max for your kindness and clear communication.
12/5/2024
Joana O. VERIFIED CUSTOMER
Absolutely smooth and easy process. He’s was very nice and approachable.
12/5/2024
Katherine S. VERIFIED CUSTOMER
Great service. Answered all my questions and very informative when answering my concerns.
12/5/2024
Miyung R. VERIFIED CUSTOMER
Appreciated Victor’s attentiveness and efforts to make the process less inconvenient than it could have been. Didn’t appreciate the lost hours of work income.
12/4/2024
Michael B. VERIFIED CUSTOMER
I thoroughly enjoyed my encounter with Mr. Darius Fisher. He was professional and personable.
12/4/2024
Michelle O. VERIFIED CUSTOMER
Hong is professional, knowledgeable, and friendly. I recommend Oakland Honda's Service department to people who own a Honda.
12/4/2024
Debra R. VERIFIED CUSTOMER
The service rep was very customer oriented. He throughly explained the issue with the recall problem. And assured me that it’s now corrected. Additionally, he helped me adjust my seat.