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Real Reviews from VERIFIED CUSTOMERS
Regina W. VERIFIED CUSTOMER
John gave excellent customer service. Text and called to let me know it was ready. He was professional and courteous at all times. He made me feel like a valued customer.
11/30/2024
Alfred B. VERIFIED CUSTOMER
Received excellent service from John Jeffries.
11/30/2024
Gretchen S. VERIFIED CUSTOMER
Christina took wonderful care of me. She is amazing. She went above and beyond to deliver timely and professional communication throughout. Honestly the price of dealership care is overwhelming but because of the wonderful service Christina provide I would return to Honda. I am a five time Honda owner. I’ve been driving Hondas since I got my first car at age eighteen. I’m turning fifty-seven next month. Very loyal Honda owner. Thank you, Gretchen S
11/30/2024
Debra C. VERIFIED CUSTOMER
Totally satisfied
11/30/2024
Ingrid T. VERIFIED CUSTOMER
Taz was wonderful! Professionall, friendly and accommodating!
11/29/2024
Mariesa R. VERIFIED CUSTOMER
Tommy was really great. Appreciate his excellent customer service
11/29/2024
Mark G. VERIFIED CUSTOMER
John was very upfront and communicative throughout the day.
11/29/2024
Alberto S. VERIFIED CUSTOMER
5
11/28/2024
Hong L. VERIFIED CUSTOMER
I bring my vehicle for 90k service. The alignment that was part of the service didn't fix the alignment. I bring it back on appointment at 845am. I was told about 2 to 3hrs. I got a txt from Taz Stewart at 3pm informing me i will get notified when my vehicle is ready. 530pm nothing.. No call. No text about my vehicle status. I called Honda service number. No answer. I thought I will get my vehicle back before 4pm at least. I didn't get my vehicle back until next late morning. Because that I missed my evening work shift and morning work shift. I didn't get a call informing me my vehicle will not be done. It's an Alignment.. It shouldn't take no more than an hour to complete. So I'm not understand why takes 1.5 day. It was promised 2 to 3 hrs for completion. This is the worst breakdown in service I've experienced at Oakland Honda.
11/28/2024
Anil P. VERIFIED CUSTOMER
I really appreciate Darius fitting me in on the afternoon before Thanksgiving when I came in with a flat tire, and the car was ready earlier than expected.
11/28/2024
Wendy G. VERIFIED CUSTOMER
John followed through on the promise to have my car fully serviced in the morning so I could get to work on time. He was responsive to my txt inquiries, ordered the shuttle to pick me up, kept me informed about the car’s status, and through consistency and predictability he gained my trust. I will request him in the future for services.
11/28/2024
Jennifer M. VERIFIED CUSTOMER
John was fantastic -- great service all around.
11/28/2024
Eline B. VERIFIED CUSTOMER
Victor GOATed
11/28/2024
Karen F. VERIFIED CUSTOMER
She was very nice and helpful! Thank you!
11/28/2024
Michael W. VERIFIED CUSTOMER
I had worked with Tommy during my last and most recent service at Honda of Oakland. He is a clear communicator and his breakdown of all required service needs is detailed, accurate, and transparent. Tommy has an upbeat persona and engaging. He made certain I had all of my inquiries answered before leaving my car for service. I look forward to working with Tommy again in the future.
11/27/2024
Brandon B. VERIFIED CUSTOMER
Tommy was great. Knowledgeable with good sense of humor.
11/27/2024
Rodney G. VERIFIED CUSTOMER
Very professional worker amen
11/27/2024
Roberto B. VERIFIED CUSTOMER
Top notch
11/27/2024
Camila M. VERIFIED CUSTOMER
Thanks!
11/27/2024
Thomas M. VERIFIED CUSTOMER
Hong earned a “5” today.
11/27/2024