5 Stars all the way. John Jeffries answered all my questions and addressed all of my concerns, and kept me informed of the progress of the maintenance process.
Sherman L
11/27/2024
Eoin M. VERIFIED CUSTOMER
John’s an excellent service advisor. He’s friendly, professional and attentive
11/27/2024
Shawn C. VERIFIED CUSTOMER
Tommy was very kind and helpful! He answered all of my questions and promptly took care of each of my concerns.
11/27/2024
Adelma K. VERIFIED CUSTOMER
Very tentative and courteous, thank you
11/26/2024
Clinton K. VERIFIED CUSTOMER
Will it be by email or text?
11/26/2024
Constance C. VERIFIED CUSTOMER
Taz Stewart made Ms feel comfortable right away. She answered all my questions with care. I appreciate her service.
11/26/2024
Tona B. VERIFIED CUSTOMER
I was very pleased with the customer service rendered. John was very professional and very pleasant. I'm always satisfied with the service at Honda of Oakland. I was pleased with the information I recieved from my concerns on the recall issues.
11/25/2024
Ethan G. VERIFIED CUSTOMER
Excellent! Perfect service, above & beyond
11/25/2024
Steven M. VERIFIED CUSTOMER
Thank you!
11/25/2024
Chad N. VERIFIED CUSTOMER
John was excellent I give him a 5.
11/25/2024
Susan L. VERIFIED CUSTOMER
I did not like my service Representative. It felt like he was being willfully obtuse when I asked him questions and I didn’t trust him. While checking in, he was already trying to get me to add additional services to the B1 service So in the end, I really didn’t trust them when they told me the filters needed to be replaced etc. I did speak to the manager christina and I found her very helpful
11/24/2024
Delphean Q. VERIFIED CUSTOMER
Excellent A+++++ thank you
11/24/2024
Vincent K. VERIFIED CUSTOMER
5 star service
11/24/2024
Karen H. VERIFIED CUSTOMER
John Jeffies, he was great. He took very good care of me.
11/24/2024
Brenda J. VERIFIED CUSTOMER
Taz was wonderful, very likable and knowledgeable She took the time to explain in detail the issues with my CRV that will need attention. The way she communicated with me in way that I would understand . In my opinion she’s a keeper.
Thank you
Brenda
11/24/2024
Alondra R. VERIFIED CUSTOMER
Victor provided excellent customer service and went above to help me during my visit! Thanks Victor!
11/24/2024
Mark R. VERIFIED CUSTOMER
Great service, easy to schedule Darius was super helpful and attentive, made it swift and easy process
11/23/2024
Bertha M. VERIFIED CUSTOMER
Hong went out of his way to provide excellent service, offering detailed explanations of the service options and his recommendations. He is an excellent advisor