Hong is great. He is patient, thorough and not pushy. I trust him.
8/19/2024
Frances R. VERIFIED CUSTOMER
Victor was so helpful and professional. He explained very clearly what was the initial diagnosis of what was wrong with our car and the estimated costs. Very kind, helpful and courteous. Exemplary customer service.
8/18/2024
Yael S. VERIFIED CUSTOMER
I was very disappointed with the service (or lack thereof) that I received.
8/18/2024
Eric L. VERIFIED CUSTOMER
Excellent work as always
8/18/2024
Gene S. VERIFIED CUSTOMER
Hong helped me through a serious problem of my own creation(I drove my car over an island that and damaged my front end). I was visiting from SoCal and needed to get on the road the next day. With Hongs help I was able to do that. Much appreciated!
8/18/2024
Monica O. VERIFIED CUSTOMER
John is wonderful! He is so professional and he’s very personal. I’d keep coming back to service my car because of his service. Honda Hayward is down the street from where I live, yet I choose Honda of Oakland because of John. Thank you for your great service John!!!
8/17/2024
Eric L. VERIFIED CUSTOMER
Excellent as always
8/17/2024
Anthony S. VERIFIED CUSTOMER
Hong was professional and efficient.
8/17/2024
Jeff S. VERIFIED CUSTOMER
Diem was professional, efficient, helpful and courteous. The crew did a great job on my car and finished on schedule.
8/17/2024
Patrick B. VERIFIED CUSTOMER
John was an excellent advisor. He walked me through the service minders on my accord and what needs to be addressed. I will definitely return to address them.
8/17/2024
Casondra S. VERIFIED CUSTOMER
Love her positive energy, and she has inspired me to learn more about cars! :)
8/17/2024
Carolyn C. VERIFIED CUSTOMER
Darius made me feel at ease with leaving my car for service. He anticipated many of my questions and answered all my questions. I always feel assured when I work with him.
8/16/2024
Liz D. VERIFIED CUSTOMER
Everything was easy from beginning to the end.
8/16/2024
Rachel N. VERIFIED CUSTOMER
He squeezed me in without and appointment and had me out the door for my meeting — thanks very much!!
8/16/2024
Carolin B. VERIFIED CUSTOMER
John was great and efficient and honest and straightforward. 5 stars.
8/16/2024
Francisco T. VERIFIED CUSTOMER
Si Victor es una persona muy amable
8/16/2024
Joselyn D. VERIFIED CUSTOMER
Victor did an excellent job explaining the issues surrounding my vehicle and putting together a plan to keep my car maintenance up to date. I am happy with the timeliness of the repairs, the complimentary shuttle service and attention to detail from the main office.
8/16/2024
Karen D. VERIFIED CUSTOMER
10!!!
8/16/2024
Marina F. VERIFIED CUSTOMER
Hong is the best! He calmly answered all our questions about car servicing and went the extra mile cleaning our tires. We will continue to use him as again and again!
8/15/2024
Bianca H. VERIFIED CUSTOMER
Clear, concise, and to the point! Enthusiastic and good energy! Made my experience smooth!