I know my truck wS dirty. I was hoping you would provide a free courtesy car wash. No car wash is not serious but it would have been appreciated.
8/11/2024
Denise P. VERIFIED CUSTOMER
John Jeffries was an excellent service writer. He made sure my service was performed to the highest degree. I enjoyed working with him.
8/11/2024
Asara T. VERIFIED CUSTOMER
Awesome
8/11/2024
Jessica D. VERIFIED CUSTOMER
John was great! Help determine what was necessary & communicated clearly through the process.
8/11/2024
Claude Y. VERIFIED CUSTOMER
Honda of Oakland is totally ???? AWESOME.Every Employee deserve
a substantial raise. I will recommend my friends and family to purchase their vehicles at Honda of Oakland.
8/11/2024
Gretchen T. VERIFIED CUSTOMER
Windshield washer fluid included w oil change. Just a little thing that was better than last time.
John was very helpful. Thank you.
8/11/2024
Bob B. VERIFIED CUSTOMER
Darius and the Honda Oakland team were great to work with. My service was done as promised, and I really appreciate the availability of a shuttle service also. Thank you !!
8/10/2024
Yonny R. VERIFIED CUSTOMER
Excellent service muy bueno su amabilidad y el trato personal k me dieron 10/10
8/10/2024
Barbara S. VERIFIED CUSTOMER
I will call the service manager tomorrow.
8/10/2024
Anita H. VERIFIED CUSTOMER
Satisfied with the service received I took my car in for recall inspection. Though the parts were not in to replace the defective parts they fixed my AC which was still under warranty it now runs great! The only thing I was concerned about no one explained to me that I should still be cautious about driving my vehicle because driving it with the defective parts because the parts weren’t in or replaced , because it could stall or stop while driving. I’ll be even more satisfied when the part is replaced!
8/9/2024
Melvin N. VERIFIED CUSTOMER
Very happy with the service that I was provided with and the information and the constant concern expressed by Tommy. I have and will continue to recommend Honda .
8/9/2024
Vicki M. VERIFIED CUSTOMER
Excellent!
8/9/2024
Katherine L. VERIFIED CUSTOMER
When I came to pick up my car, no one discussed with me anything about what was done. I just paid and left. It also feels insulting to spend $800 and have my car returned dirty. I would like to have the option for it to be cleaned depending on how much time I have. I’m not sure I will be coming back.
8/8/2024
Heidi T. VERIFIED CUSTOMER
Tommy Yung is really nice
8/8/2024
Daphne K. VERIFIED CUSTOMER
Excellent customer service. Car serviced in a timely manner.
8/8/2024
Elinor C. VERIFIED CUSTOMER
Christina does a wonderful job and making sure that my car is taken care of and what it needs. I always use Christina because I find her she’s always on top of it and there’s never a question asked wonderful person as well as a non-nonpersonal person who deals with everyone’s car I highly recommend for everybody to use her to have their car written up for service Will make sure the service is taken care of and everything is in good condition before she has anybody go onto the road if it wasn’t for Christina I’ll probably go to Dublin of Honda but as long as Christina’s at the Oakland Honda I will continue to use you guys to do my maintenance as well as a couple of the mechanics, I’ve been a customer for over 30 years
8/8/2024
Marguerite J. VERIFIED CUSTOMER
It started out ok….got checked in around 7:10 and was told it would only be about an hour so I decided to wait there. My service advisor John Jeffries came to the waiting room about 90 minutes later to tell me it was just being finished up and he would come back to get me. I also got a text telling me it was almost dine and that I would get a phone call. 30-40 minutes later….no John, no phone call, so I walked up to John’s desk to find out what was going on. Apparently my car had been done for some time, but John forgot to come get me and who-ever was supposed to call never did either. So I waited all that extra time because I had been forgotten. That’s a loooong time to wait for simply an oil change and system check. Don’t appreciate being forgotten. As an apology John offered a free oil change next time I come in but all it is is a handwritten piece of paper…?
8/7/2024
Matthew F. VERIFIED CUSTOMER
Thanks again for the service!
8/7/2024
Kira L. VERIFIED CUSTOMER
Thank you Taz for being so speedy and helpful. And also to your staff, Rodrigo and the other gentleman that picked me up with the shuttle. Only good things to say about the Honda team! Thank you all.
8/7/2024
Carmen F. VERIFIED CUSTOMER
Excellent customer service including additional information on my vehicle repairs.