Paying 90$ for an oil change and didnt get a car wash, before i would come here get a discount to 50$ oil change car wash (about 5years ago) now oil change no discount and no car wash. I can go any place else, why come back here?
6/13/2024
Chong Y. VERIFIED CUSTOMER
He was great today
6/13/2024
Allison M. VERIFIED CUSTOMER
The service was very prompt. Tommy was clear and considerate. Rodrigo was warm and communicative. Thank you!
6/12/2024
Tahira H. VERIFIED CUSTOMER
II have issue with the time frame of getting this key & recoded.I don't agree with the enormous price of these keys. That for my inconvenience I couldn't get two. But a discount was helpful. Thank you.
6/12/2024
Laurie H. VERIFIED CUSTOMER
John is fabulous. Good communicator, gracious, and thorough.
You have a great employee!
6/12/2024
Sandy T. VERIFIED CUSTOMER
Very good service. Tommy Jung is a very good server ????????????. Thank you very much .will be back on the future.Thanks!
6/12/2024
Cathy B. VERIFIED CUSTOMER
The price for the 30,000 mile service was outrageous. I’m extremely disappointed in how expensive it has been to keep up my car at Honda of Oakland. I’m also very upset that the 30,000 was recommended when my car came in with only 28,000 miles on it. If I would’ve know my car wasn’t even at 30,000 miles, I would have never agreed to the service. And I can’t believe it is over $2,000 for a 30,000 mile service. Completely unacceptable.
6/12/2024
Jennifer S. VERIFIED CUSTOMER
Excellent service!
6/12/2024
Cesar C. VERIFIED CUSTOMER
Excellent job!
6/11/2024
Diane B. VERIFIED CUSTOMER
John was the best service agent I've had at Honda: kind and courteous, appropriate amount of clear communication, and accurate in his time and cost estimates.
I was so pleased that I lodged a compliment with his supervisor before I checked out with my car. I'll request him in the future.
Consider giving him a raise!
6/11/2024
Jonathan A. VERIFIED CUSTOMER
Hong is probably great, so nothing negative about him. I'm not happy with the Service Department in general. I've voiced my opinions several times, and it was suggested I come in person. I'm only responding to your survey. I look forward to hearing from you.
6/11/2024
Jessica D. VERIFIED CUSTOMER
Thank you for great service
6/11/2024
Sean S. VERIFIED CUSTOMER
Good experience.
6/11/2024
Kenneth Y. VERIFIED CUSTOMER
Excellent
6/10/2024
Marlo R. VERIFIED CUSTOMER
John was very knowledgeable and professional. He kept me updated with tje progress.zrranged for a shuttle transpirt, and informed me of future maintenance on my car. He gave me excellent customer service. Thank you John.
6/10/2024
Randy S. VERIFIED CUSTOMER
John was awesome. He gave me detailed information. I felt he was very positive person who was going to take care of my concerns and advice honestly what was necessary to be done. You should consider him a true asset to your business.
6/9/2024
Mary C. VERIFIED CUSTOMER
Dien is great. Helpful and answered my questions
6/9/2024
Amy A. VERIFIED CUSTOMER
Diem was very helpful both over the phone and in person and got my issue dealt with quickly.
6/9/2024
Biniam H. VERIFIED CUSTOMER
Thank you
6/9/2024
Isaac J. VERIFIED CUSTOMER
He was great! Will definitely come back and recommend