Victor was a great service advisor. He was very helpful and explained what needed to be done with my Honda He kept me apprised by text several times on progress. He also gave me a full pricing on the job so there would not be any surprises
5/15/2024
Wanda W. VERIFIED CUSTOMER
John Jeffries was professional and courteous and kept me aware of what was going on during my service.
5/15/2024
Nestor B. VERIFIED CUSTOMER
"I was completely impressed with their professionalism and customer service staff is not only friendly but also highly skilled Víctor make feels like in family
5/15/2024
Lucas M. VERIFIED CUSTOMER
Darius was awesome!
5/15/2024
Michelle O. VERIFIED CUSTOMER
Thank you to John Jeffries. His help is much appreciated. He's professional, friendly, and knowledgeable.
5/15/2024
Francisco T. VERIFIED CUSTOMER
Genial Víctor es una persona muy amable y respetuosa como todo el personal de Honda Oakland
5/15/2024
Jerry I. VERIFIED CUSTOMER
Taz and the rest of the team did a great job. I was disappointed , however, with your policy of charging 3% for using a credit card. This was a major inconvenience for me. That is a poor way to treat your customers!
5/15/2024
Hodge H. VERIFIED CUSTOMER
Great service!
5/14/2024
Rafael V. VERIFIED CUSTOMER
He has good customer service and people skills
5/14/2024
Peter H. VERIFIED CUSTOMER
Always good service at Honda Oakland
5/14/2024
Mark W. VERIFIED CUSTOMER
Victor was very helpful and was able to get my car serviced and returned sooner than estimated.
5/13/2024
Alice K. VERIFIED CUSTOMER
John was perfect-attentive professional and got the work done in the time frame we needed. Excellent service. Thank you, John!
5/12/2024
Shilpa R. VERIFIED CUSTOMER
John was great! I want 100 John’s!
5/12/2024
Tina T. VERIFIED CUSTOMER
Victor was very professional and made the whole process easy. He made sure to let me know what was coming up on maintenance so I can be prepared and schedule my next appointment. Thank Victor!
5/12/2024
Rebecca M. VERIFIED CUSTOMER
Carlos knew I was leaving for a trip
And said the car would be done Thursday evening. He wasn't in on Friday and made no arrangements for someone else to call me. I called twice and was told the car was done but that only Carlos could price it out, that he would be in at 7 the next morning. Then when I came at 7 he wasn't there. Not a good experience. Also the price was higher than what he quoted over the phone.
5/11/2024
Gary C. VERIFIED CUSTOMER
Chris the shuttle driver did a wonderful job. Bright young man.
5/11/2024
Jesse M. VERIFIED CUSTOMER
Chris was very professional,helpful, and informative. Chris kept me informed and updated on my vehicle. Would highly recommend others to check in with Chris for a straightforward and streamlined process.
5/11/2024
Tavo M. VERIFIED CUSTOMER
Dien Nguyen who helped me went above and beyond. I would highly recommend him to anyone because of how amazing he made my experience.
5/11/2024
Cheryl M. VERIFIED CUSTOMER
Car NOT fixed. Have to bring it back AGAIN. No faith in your service technicians, sorry to say. I request a full refund for new battery that did not solve the problem.