Chris was very friendly and made it easy to do business with, wasn’t too
Keen on the last guy that helped me back in July 2035
4/2/2024
Rosa H. VERIFIED CUSTOMER
Excellent service.
3/31/2024
Katherine B. VERIFIED CUSTOMER
Victor was amazing! Super kind, knowledgeable, and helpful! He was honest and open about the repairs needed and costs. 10 out of 10 service!
3/31/2024
David C. VERIFIED CUSTOMER
Might be nice to have more seating options in the waiting room
3/30/2024
Wilmington Y. VERIFIED CUSTOMER
Tks
3/30/2024
Arthur C. VERIFIED CUSTOMER
Darius Fisher is top of the line in customer service in my opinion.
3/30/2024
Antonio D. VERIFIED CUSTOMER
So helpful—thank you!
3/30/2024
Colleen P. VERIFIED CUSTOMER
Give Victor a raise, and make sure he stays. Excellent care from him.
3/30/2024
Pamela D. VERIFIED CUSTOMER
All went smoothly and well
3/30/2024
William C. VERIFIED CUSTOMER
Victor was very helpful and thorough with my experience today! Great customer service and had amazing communication.
3/30/2024
Alicia R. VERIFIED CUSTOMER
She was kind, respectful, and very professional. Overall, prefer to work with her!
3/30/2024
Monet Jimenez. VERIFIED CUSTOMER
I really enjoyed my experience as a result of working with Diem. He explained everything with clarity and went above and beyond to ensure I had a good experience. My car was complete in no time!
3/29/2024
Ketema G. VERIFIED CUSTOMER
I have been coming to this Honda service shop for the past 12 years and I have never been unhappy with the service I received today. Even though I moved from Oakland 7 years ago I have been coming to this shop because of the great customer service I have been getting. I don’t know, if it was the Honda coupon I brought or the unnecessary service I declined, the customer service agent didn’t gave me a courtesy call stating my car has been ready for hours. I have gotten a better customer service when the place was busier than today, but it is all good!
3/29/2024
Alfonso C. VERIFIED CUSTOMER
I was very satisfied with the service and kindness that I received. Dien Nguyen was always kind and offered me all the help I needed.
3/29/2024
Anthony S. VERIFIED CUSTOMER
Tommy was great!
3/29/2024
Jason L. VERIFIED CUSTOMER
Chris went above and beyond to ensure my car was up to date with services and communicated any important repairs needed on my car. As a customer for the past 5 years, I always trust my car with Honda Oakland.
3/29/2024
Timothy D. VERIFIED CUSTOMER
Excellent service
3/28/2024
Jodi Z. VERIFIED CUSTOMER
I’ve been a loyal Honda customer since 2012 bringing my car in for service. I would have liked to have more transparency with my services. Once this service is done I would have spent around $7k. Please take that into consideration as we think about trade in value. Thanks!
3/28/2024
J M. VERIFIED CUSTOMER
Carlos was very communicative and willing to work within my budget