Carlos took care of my car worked with me very friendly and updates were greater.. Great employeee. Polite.. Will always go back.. Felt like a family member almost
3/24/2024
Erin M. VERIFIED CUSTOMER
Darius was amazing and was certainly attuned to what my car needed and how to provide that for me!
3/23/2024
Melissa K. VERIFIED CUSTOMER
Victor is the best! I only make appointments with Victor. He has top notch customer service skills. He is beyond polite, knowledgeable, and does his best to accommodate the customer. He's definitely the best of the best!
3/22/2024
David C. VERIFIED CUSTOMER
Darius was excellent with great customer service and communication. Just wish the service was a little more speedy. Took over 4 hours just for an oil change/tire rotation/air filters and break fluid exchange. They didn’t seem very busy, would have been more understandable if they were.
3/22/2024
Chuck Lewis. VERIFIED CUSTOMER
First time at your location but I will definitely be returning for any and all future work.
3/22/2024
Davita D. VERIFIED CUSTOMER
Nothing was done it was a complete waste of my time. I made an appointment for nothing.
3/22/2024
Twila L. VERIFIED CUSTOMER
I feel that I got excellent service. I was initially told it would be a little longer than I expected to pick my vehicle up because of the work that had to be performed on my vehicle however, it was sooner than what I thought I received a text message stating that my vehicle was ready well before the time I expected so for that, I had a very positive experience and Hong was very kind.
3/21/2024
Luis L. VERIFIED CUSTOMER
Hong did an excellent job
3/21/2024
William L. VERIFIED CUSTOMER
Quick and friendly!
Make an appointment & Get there early. Not a bad place to wait in. If they tell you in an hour and it turns into 2 1/2 hours.
3/21/2024
Filipina M. VERIFIED CUSTOMER
Excellent service, continually updating me on the progress in the process and showing interest to know , asking me if there are any other concerns that I might have. Would gladly recommend him to other customers as well. I’m so grateful!
3/20/2024
Ryan Dowdy. VERIFIED CUSTOMER
Diem was great! Seemed like as a whole the team was short staffed though. I had to wait a while after I arrived.
3/20/2024
Marie O. VERIFIED CUSTOMER
Late completion time, otherwise everything was fine. Courteous and helpful employees
3/20/2024
Elizabeth M. VERIFIED CUSTOMER
ok
3/20/2024
Susie C. VERIFIED CUSTOMER
It was the easiest service I have ever had
No wait when I arrived, my oil change was completed
while I waited in 1 1/2 hours
It was all I could have asked for
3/19/2024
Javonne J. VERIFIED CUSTOMER
All four of my tires are less than 2 years old. I was towed to this dealership due to two blown tires. I was charged for 1 tire and Warranty on the other one. I have a receipt showing that my two rear tires were replaced in September 2023.
3/18/2024
Natalyn D. VERIFIED CUSTOMER
Hi there. Carlos took my car in today because my car has been shaking at idle. I wanted the shaking at idle to be diagnosed. The paperwork says that it was due to my glove box, and having too many materials in my glove box. I have removed all the items from my glove box but, unfortunately, the car is still shaking. I wanted to contact Honda Oakland because I brought the car in to receive a diagnostic for the car shaking at idle, and the diagnostic recommendation does not address or alleviate the issue. I have already paid for the diagnostic, and would like to know what my steps are now that I know the diagnostic and recommendation does not address the issue. My phone number is ****-****-xxxx. Thank you so much.
3/17/2024
Donnell R. VERIFIED CUSTOMER
Carlos Molina was very good
3/17/2024
Griselda O. VERIFIED CUSTOMER
I was very satisfied with the service that Chris A provided me. He was very thorough and patient with me. I hope he stays there for a long time.i time. I hope his supervisor or manager .recognizes his work by giving him promotion and/or salary increase salary.
3/16/2024
Franz A. VERIFIED CUSTOMER
10/10
3/16/2024
Frank L. VERIFIED CUSTOMER
I'm coming in this morning to meet with Mr Havneraas personally. The rear wheels installed on my car with new tires I authorized to be replaced on Thursday afternoon are not mine. It appears that there was some mixup with another vehicle.