Darius was professional, courteous, and clear about what I needed, what I didn’t, and what he could do for me. I received excellent service!
1/31/2024
James B. VERIFIED CUSTOMER
Very good service. Chris did an excellent job. I was in and out quickly. Thank you for the shuttle service.
1/31/2024
Timothy A. VERIFIED CUSTOMER
Been a customer since 2015 bought my first Honda always had great service. Thank you.
1/31/2024
Kathye L. VERIFIED CUSTOMER
This was the worst experience i’ve ever had working with Honda. I felt like I was wasting Carlos’ time. I asked him if there was shuttle service available and he told me that the driver was unreliable and it’s better if i find my own way home. Right after he told me this, I heard another worker tell a customer that shuttle service was available to Oakland,Emeryville, and Berkeley. Wow!! I hope i never work with Carlos again! Worst customer service ever.
1/31/2024
Tazanique S. VERIFIED CUSTOMER
Thank you Tommy
1/31/2024
Imrana F. VERIFIED CUSTOMER
He was very helpful and friendly.
1/30/2024
Gregory P. VERIFIED CUSTOMER
Hong Nong was very professional and provided excellent customer service.
1/30/2024
Michael Z. VERIFIED CUSTOMER
Hong gave excellent service.
1/29/2024
Jim Z. VERIFIED CUSTOMER
#1
1/28/2024
Susan G. VERIFIED CUSTOMER
All was well, except that it took longer than I expected, to put on 3 new tires. I was waiting for it, & got cold & tired.
1/28/2024
Lisa S. VERIFIED CUSTOMER
Chris and all the staff I had interactions with were very friendly and helpful.
1/28/2024
Stefani S. VERIFIED CUSTOMER
I’ve been coming to Honda of Oakland service for years and this was the only time I’ve been unsatisfied. Every other time I come and pick my vehicle up, they will explain things to me, did anything come up during the inspection, how does tire tread look, etc. I didn’t get any explanation, was just directed to go to the cashier. Then when I look at the write up for future recommendations, I see over $3,000 in future recommendations - coolant hose, water pump, etc. I left Honda of oakland not feeling warm and fuzzies like I usually do, but thinking maybe I need to go somewhere else next time. To clarify, the Honda rep was very helpful at the beginning when I took my vehicle in, but it was the back end where I didn’t feel good about the experience.
1/28/2024
La Verne. VERIFIED CUSTOMER
My experience was great. Thanks
1/28/2024
Gaston G. VERIFIED CUSTOMER
Diem was nice and helpfull
1/28/2024
Emily W. VERIFIED CUSTOMER
Darius was great! Friendly and efficient service. He answered all my questions and ensured I had the correct information. Would recommend him !
1/27/2024
Tamara B. VERIFIED CUSTOMER
Darius was awesome! Very thorough and kind. He answered all of my questions and gave me feedback on each of my concerns.
I look forward to hearing from Honda on the software update to my entertainment/navigation system that frequently blacks out and has to be rebooted. Thank you for excellent service.
1/27/2024
Beverly T. VERIFIED CUSTOMER
Outstanding service!!!
Tommy Jung went above and beyond to get my car serviced before closing.
1/27/2024
Silvia R. VERIFIED CUSTOMER
Thank you, you all were attentive to my concerns and the car's needs. Thanks again.
1/27/2024
Nancy G. VERIFIED CUSTOMER
Appreciated letting me leave car one extra night and appreciated the shuttle service