After coming in multiple times for the same problem, Diem took the time to listen to us, fully diagnose the problem, fix it completely and communicate it all to me. After several frustrating experiences with other advisors, he was a breath of fresh air.
1/26/2024
Raul M. VERIFIED CUSTOMER
I was scam by the honda in Oakland, they lie to me ,saying that the sensor could not be replaced with out replacing the whole part,I request the old part and I discovered that it's possible to todo it just the sensor,I got charge so much money for something that it was so easy todo,literally 1 screw, the technician it's not trusted person,cannot be doing this to people like me struggling in life for better living, and meet honda staff to kill us,I call twice yesterday and the manager didn't took my call 2 time.
1/26/2024
Cathy H. VERIFIED CUSTOMER
Excellent service
1/26/2024
Panos L. VERIFIED CUSTOMER
Tommy was a real pro. He was Johnny on the spot, very attentive and relaxed in his approach. It was because of his attitude that I decided to get my car checked out.
1/26/2024
Priscilla W. VERIFIED CUSTOMER
Chris was friendly & informative.
1/26/2024
Ayanna Z. VERIFIED CUSTOMER
My advisor Erin Tarrosa at the Honda of Oakland service center provided me with excellent customer service. She was very professional and accommodating. She also provided me with informative recommendations on how to properly maintain my vehicles I’ve purchased off your lot. Thank you Erin!
1/26/2024
Chloe S. VERIFIED CUSTOMER
Diem and the whole team at Honda of Oakland were excellent! I am very satisfied with my experience, the service of my car and I will plan to return when needed.
1/25/2024
Ruth L. VERIFIED CUSTOMER
Mr Nguyen was very helpful and professional during my service today. It took longer than expected, but I am grateful for the rigor of your check ups, as well as the service I received.
1/25/2024
Hector E. VERIFIED CUSTOMER
Yes, very satisfied.
1/25/2024
Juan M. VERIFIED CUSTOMER
Great help and explanation of everything
1/25/2024
Terry B. VERIFIED CUSTOMER
Tommy was polite and friendly and took care of the appt.
1/24/2024
Sarah P. VERIFIED CUSTOMER
Victor was amazing, went above and beyond with his attention to the issue, keeping me informed, and working with the field appraiser.
1/24/2024
Ayanna Z. VERIFIED CUSTOMER
My advisor Erin Tarrosa at the Honda of Oakland service center provided me with excellent customer service. She was very professional and accommodating. She also provided me with informative recommendations on how to properly maintain my vehicles I’ve purchased off your lot. Thank You, Erin!
1/24/2024
Martha F. VERIFIED CUSTOMER
Did not like having to pay 3 percent when I used my credit card!!
1/24/2024
Candy C. VERIFIED CUSTOMER
NA
1/24/2024
Patricia H. VERIFIED CUSTOMER
Chris was great. I appreciated his attention to safety and getting my car done sooner than I thought. Chris is a reason I’ll keep coming back to Honda for service.
1/24/2024
Mariusz K. VERIFIED CUSTOMER
Victor is always great and very helpful. Thanks
1/23/2024
Gabriela V. VERIFIED CUSTOMER
Agradezco infinitamente, el
Maravilloso
Trato de Carlos Molina. Estoy completamente satisfecha con el servicio que realizaron a mi automóvil.
Gracias
1/22/2024
Jin Hoo. VERIFIED CUSTOMER
Victor was great to work with as well as the shuttle driver. They were communicative and gave clear instructions.