Thanks Victor for giving me a lot of different options on the strange lock situation I had, much appreciated. Cheers.
1/11/2024
Margaret E. VERIFIED CUSTOMER
Thanks Tommy!
1/11/2024
Pamela G. VERIFIED CUSTOMER
I was ALMOST completely satisfied. Darius Fisher is AWESOME! And the service was completed quickly. The only reason I wasn't "completely" satisfied is that I wanted the indoor light checked on my car - it doesn't come on when the doors are opened. I was told it was fixed, but it still doesn't work. I would love to see it work someday.
1/11/2024
Fisseha F. VERIFIED CUSTOMER
Victor explained and showed me what to be done. He
Knows and understands everything about Honda cars.
I appreciate his help.
1/11/2024
Rachel L. VERIFIED CUSTOMER
My car had to stay overnight twice and communication was sub par. And the problem was not fixed.
1/11/2024
Dianne E. VERIFIED CUSTOMER
All 6's!!
1/10/2024
Lorraine L. VERIFIED CUSTOMER
Thank you for the excellent service that I received!
1/10/2024
David S. VERIFIED CUSTOMER
I do not blame Tommy or Hong, whom I mainly worked with, but I had a very disappointing set of experiences. My vehicle has been in three times already in 2024 and I spent considerably more than I believe I should have (mostly on work that did not address the issue I’d come in for). I would welcome a call to discuss.
David S
1/10/2024
Lisa C. VERIFIED CUSTOMER
I think I was overpriced. Thank you for excellent customer service Darius Fisher
1/10/2024
Dwight L. VERIFIED CUSTOMER
Good guys great service thanks
1/10/2024
Eileen E. VERIFIED CUSTOMER
Darius was friendly and explained everything very clearly. Look forward to returning.
1/9/2024
Jerico T. VERIFIED CUSTOMER
None
1/8/2024
Donna D. VERIFIED CUSTOMER
Victor explained clearly everything that my car needed
1/8/2024
Anthony W. VERIFIED CUSTOMER
Diem Nguyen helped me a lot he helped me get enrolled with Sunbeam and I was able to afford getting my brakes fixed thank you very much for your service advice.
1/8/2024
Valerie N. VERIFIED CUSTOMER
Great service - quick check in for an unscheduled visit, updated me on needed and unanticipated service (and cost), timely recommendations and excellent estimate of time needed. Great communication, kept me updated frequently - much appreciated. Finally offered up front a 15% discount on labor and parts - loved not having to ask. Great customer service overalll - thank you Diem Nguyen..
1/7/2024
Jonelle A. VERIFIED CUSTOMER
Felt like Darius was not knowledgeable enough on the issue with my vehicle and couldnt tell me what the issue was in a way that allowed me to properly understand. Felt like it was a chance for him to rack up a whole bunch of services of my vehilce and while i understand that is the job i only allow honda of Oakland to work on my cars and thats because of the amazing quality and care i am accustomed to recieving ane i do not feel lile Darius provided that at all.
1/7/2024
Michael W. VERIFIED CUSTOMER
great service
1/7/2024
Flavia D. VERIFIED CUSTOMER
Great service! Thank you Oakland Honda!
1/6/2024
Lisa H. VERIFIED CUSTOMER
I feel very happy every time I go to the service center. Tommy received me warmly and explained in detail, which was very professional.
1/6/2024
Jon B. VERIFIED CUSTOMER
For some reason the person I turned my car over to thought I was my grandson Jon and entered every thing in his name rather than mine even though I told him who I was and signed the paperwork with my name. I corrected him regarding my phone number so that I later got the call when my car was ready to be picked up. Each phone message was addressed to him on my phone and when I picked up the car the paperwork was under his name not mine. As I have been a long time customer with you it was disappointed to see they didn’t correct anything to me even though I had taken my car in for service in October.