Great service. Tommy Jung and Kyle the service shuttle driver.
12/21/2023
Ibrahim A. VERIFIED CUSTOMER
Is very good service kids doing the good job
12/21/2023
Ashley A. VERIFIED CUSTOMER
I really appreciated all of Victors efforts to making sure I was taken care of especially catching the break light. Also appreciated understanding of my circumstance as a new single mom and helping to ensure just the necessary things for safety were taken care of instead of all the additional extra things.
Thanks so much, Victor!
12/21/2023
Dennis A. VERIFIED CUSTOMER
Finally got it right
12/20/2023
Rita B. VERIFIED CUSTOMER
Darius was patient, polite and helpful.
I trusted his advice.
12/20/2023
Matthew B. VERIFIED CUSTOMER
Vehicle was 75 minutes late with no communication from Hong. I had to walk over to his desk to check with him. Hong also displayed impatience in the tone of his voice when answering my questions about the invoice. Hong did not go over the multipoint inspection or cover the recommendations with me. This experience was disappointing. Reflecting upon the experience after the switch to Cardinale: I’ve been in 2-3 times and each time I’ve waited longer and paid more for less value. While I was waiting, I searched Berkeley Honda and noticed that right on their main service page they were offering the LOF for ten dollars less. After 10 years of taking this car to Honda of Oakland, I think it’s time to give Berkeley Honda a try.
12/19/2023
Josette K. VERIFIED CUSTOMER
Tommy was very friendly and professional
12/19/2023
Denise C. VERIFIED CUSTOMER
Lack of communication about status of my car and completion of service. The link for status was not working. And Tommy was never available.
12/18/2023
Zinzi E. VERIFIED CUSTOMER
My car broke down multiple times, sometimes the same day i picked up my car from service. Refused to pay for lyft services which they said they would do the second time my car overheated and broke down. I will no longer go here for mg routine maintenance
12/18/2023
Gurjinder Singh. VERIFIED CUSTOMER
victor martinez is awesome like always
12/18/2023
Lourdes O. VERIFIED CUSTOMER
Very Bad service service.because my appointment was 11:30am and my service ended until 2:30pm.A person arrived later and they didn't delay it even 15 minutes.And I told the man that I had to work at 2:00 pm until San francisco.Im say just saying that the service is very bad.
12/18/2023
Vijay K. VERIFIED CUSTOMER
Darius Fisher is always the best not only this time it's always... Keep it up the good job Darius
Thank you for giving us mental peace .
12/18/2023
Mary N. VERIFIED CUSTOMER
I would have preferred that I had been informed of the probable schedule for the work on my car in time to pick up my car and have use of it that evening. I recall that the shuttle service was finished for the day by the time I was informed what was going on regarding the schedule.
I could have called Lyft .
12/17/2023
Govind P. VERIFIED CUSTOMER
I am not satisfied, i have to chase to find out status and problem. Don’t receive calll back after i left messages
Thanks
Govind
12/17/2023
Adisa A. VERIFIED CUSTOMER
Darius provided me with important information so that I could make an informed decision about the service my car needed. He is very courteous, pays attention to detail and has a good sense of humor. I look forward to connect with him when I come to Honda Oakland,CA for car maintenance and service.
12/17/2023
Claudia S. VERIFIED CUSTOMER
As far as the appraisal goes, I am not really sure that I am interested in changing vehicles right now. But I have considered it, because I will ultimately move to Colorado, and taking a plug-in electric hybrid might be problematic as far as driving there. One thing I have been meaning to ask is whether you have any kind of reciprocal arrangements with Honda dealers in other areas – for example, could I trade it in here, and use the credit in Denver somewhere? I know the dealerships are independent, so that might not be feasible. Thanks!
12/17/2023
Jill A. VERIFIED CUSTOMER
Ok
12/17/2023
Hassane B. VERIFIED CUSTOMER
Wong was very helpful, very professional.
12/16/2023
Jon B. VERIFIED CUSTOMER
I feel like I’m always bringing my car in for an oil change or tire rotation and then I leave after spending 500$ because there’s 19 other things being done that don’t need to be I just feel like you can never walk out spending less than 400$