Hong was extremely nice and patient with me and all my questions.
12/9/2023
Chris S. VERIFIED CUSTOMER
Hong was great. My dissatisfaction has nothing to do with the people that work there . I just don’t like that since new ownership has taken over the place is run differently. The 2.35% charge for credit card is ridiculous. You do not work with the extended insurance company i got when I purchased the car. A lot of little things have made me go elsewhere. I only came to Oakland as I thought the tires had some sort of warranty as that was what el cerrito honda had told me. It turns out that Oakland does not agree with this
12/9/2023
Sandra S. VERIFIED CUSTOMER
Disrespectful, dishonest, impatient customer service. This visit may be my last visit to Honda of Oakland. Very stressful, disappointing experience.
12/9/2023
Archana K. VERIFIED CUSTOMER
Chris was very professional and patient with my questions. He explained in detail about my service. I am fully happy with his service.
Archana
12/9/2023
Demetra V. VERIFIED CUSTOMER
Mr. Molina did a fantastic job helping me at Honda Service. He should be acknowledged for his professionalism, effort and attention to detail.
12/9/2023
Valerie B. VERIFIED CUSTOMER
He was friendly, honest and had my car back much quicker than I anticipated. Your team is the best!!
12/8/2023
Karen A. VERIFIED CUSTOMER
I especially appreciated that Hong managed to have the car back to me in the promised time.
12/8/2023
Tiara B. VERIFIED CUSTOMER
Hong was GREAT!, unfortunately I am still having the same issue with the vehicle that was supposed to be fixed so I will have to return the car for further service.
12/8/2023
Barry H. VERIFIED CUSTOMER
It was the best experience I've had, even though it was the most expensive service to date. Carlos listened and helped me arrive at a decision about needed repairs.
12/8/2023
Sarah P. VERIFIED CUSTOMER
It took a long time to resolve the problem.
12/7/2023
Samir S. VERIFIED CUSTOMER
I love my car. I would never trade it.
12/7/2023
Ariani C. VERIFIED CUSTOMER
Very friendly. Turn around time was longer than expected.
12/7/2023
Janai A. VERIFIED CUSTOMER
Exorbitant costs for a basic oil change and transmission fluid service.
12/7/2023
Jonathan H. VERIFIED CUSTOMER
Excellent.
12/7/2023
Kyle S. VERIFIED CUSTOMER
Best service manager ever!!!
12/7/2023
John G. VERIFIED CUSTOMER
Darius took care of the issue promptly. Thank you.
12/7/2023
Rachel L. VERIFIED CUSTOMER
Tommy was incredibly kind and talked me through every step of my car repair. He was transparent with all the costs so there no surprises while not making his suggestions feel pushy. I’ll be back for more service.
12/6/2023
Alexandrea M. VERIFIED CUSTOMER
Chris was great. I couldn’t afford services needed and had to seek help elsewhere.