Mostly yes. Wendy was great. Just noticed after we got it back that the center control panel must have been removed and the center knob is jammed in behind it somewhat and won’t turn well. Will need to get it back in now for that, and we are back to work next week so it’s just tricky to schedule another visit. They said they probably can’t do it this weekend.
12/29/2023
Merrill T. VERIFIED CUSTOMER
Thank you Scott and Chris
12/29/2023
Michelle O. VERIFIED CUSTOMER
I trust this repair shop so much I now bring my Cadillac to Carlson Toyota for service and repairs.
12/29/2023
Donna G. VERIFIED CUSTOMER
Easy process, everything explained
12/29/2023
Paul W. VERIFIED CUSTOMER
Ben is my favorite. Every time I’m in for service, I hope it’s him taking care of me.
12/29/2023
Eric H. VERIFIED CUSTOMER
The rental car got a flat tire and I had called the main line twice to see what I should do. They said someone would get back to me, but never did. The service that was performed on my truck was good and the person I dealt with for that was good. I just wanted to know if I should have brought the rental vehicle back in or go someplace to have the flat tire looked at. It should have been a simple answer. I did talk to the owner and service director and now have their direct numbers should anything arise in the future.
12/29/2023
Shelley C. VERIFIED CUSTOMER
Courteous, friendly and informative
12/29/2023
Mike K. VERIFIED CUSTOMER
Completely satisfied
12/29/2023
David T. VERIFIED CUSTOMER
Service dept employees were very professional and friendly
12/29/2023
Bill W. VERIFIED CUSTOMER
Wendy was absolutely fantastic in the service she delivered
12/29/2023
William C. VERIFIED CUSTOMER
I’d like to say thank you to the person that checked our vehicle in. He was completely professional, answered my questions and lined up the van to take me to work. Thank you so much
12/29/2023
Marie K. VERIFIED CUSTOMER
It took longer than normal for oil change/tire rotate.
I had to come back because a hose was left off, LSD and another light came on and the car ran rough. I get going up the highway and see my antenna was laying on my dash. I ended up being a lot longer than planned. The techs were friendly.
12/28/2023
Deborah H. VERIFIED CUSTOMER
Vince was very professional.
12/28/2023
Mary R. VERIFIED CUSTOMER
Thank you for your excellent customer service and for always providing quality service!
12/28/2023
David S. VERIFIED CUSTOMER
Na
12/28/2023
Amanda S. VERIFIED CUSTOMER
I was disappointed that for the second time in a row I have had to go back in and request that my car be washed since it was not washed during the service like they say they will.
12/28/2023
Bruce G. VERIFIED CUSTOMER
Thanks
12/28/2023
Stacy M. VERIFIED CUSTOMER
Ben himself was excellent to work with. My dissatisfaction was surrounding the fact that I rescheduled my appointment and received a confirmation of the rescheduled appointment. Then to find out the original appointment stayed and my rescheduled appointment wasn’t in the system at all. Despite my rescheduled confirmation. Ben squeezed me in despite not being in the system.
12/28/2023
Susan O. VERIFIED CUSTOMER
Craig was great! He explained everything before working on my car, kept me updated throughout the process, and my car was ready a lot faster than I expected.