Wendy was very considerate of my concerns and very knowledgeable.
12/20/2023
Mark J. VERIFIED CUSTOMER
The oil fill cap was left off. My car engine and hood are now covered with oil. I’d like you or someone reach out to me with an immediate solution
12/20/2023
Cathleen S. VERIFIED CUSTOMER
He said he would wash the car but he did not wash it. He was rude and abrupt. Poor customer service.
12/19/2023
Terri M. VERIFIED CUSTOMER
Very pleases with the service
12/19/2023
Daniel F. VERIFIED CUSTOMER
I would have preferred a phone call about a few additional things that could’ve been done. Such as the cabin filter. I tried to OK it online, but it was combined with a bunch of other stuff that I did not think. Currently needed to be done. I much prefer the human touch.
12/19/2023
John K. VERIFIED CUSTOMER
Job well done
12/19/2023
Shivaun K. VERIFIED CUSTOMER
Cristian was very polite, knowledgeable and patient. He provided excellent service!
12/19/2023
Angel E. VERIFIED CUSTOMER
Craig is awesome!
12/19/2023
James R. VERIFIED CUSTOMER
Awesome service
12/19/2023
Steve H. VERIFIED CUSTOMER
Very professional.
12/19/2023
Mary J. VERIFIED CUSTOMER
Appointment for oil change and tire rotation .
Texted while waiting says I need a$1000.00 more in services .
( Mostly filters )
What happened to a service person coming out with filter showing the customer why they need it changed . You REALLY expect me to say yes to a text that says I need a $1000.00 more in services ???
I may have been more receptive if a live person came out to the waiting area and explained everything . I ended up going to two people to help me with the text . By the time I was sent to third person I just wanted out of there.
From 2012 I bought my car from you and for 11 years I’ve been bring it here
to be serviced .
Your new customer service policy is NOT customer friendly.
It a new way to add income to the service department.
Shame on you !
12/19/2023
Susan C. VERIFIED CUSTOMER
I've always been happy with your service.
12/19/2023
Logan W. VERIFIED CUSTOMER
Very helpful, I appreciate all his efforts and help
12/17/2023
John A. VERIFIED CUSTOMER
Excellent service
12/17/2023
Lance S. VERIFIED CUSTOMER
Wil
Did a great job!
12/17/2023
Ann H. VERIFIED CUSTOMER
Great service
12/17/2023
Ross T. VERIFIED CUSTOMER
Oil cleanup missed in engine compartment. New hybrid system not working message on Sunday morning. Will be calling to schedule Monday morning
12/17/2023
Nancy B. VERIFIED CUSTOMER
Awesome. Every one I talked to, the work, the helping in emergency. It was a great experience, I was stressed and you did a great job getting me in and out. Even your cashier was charming. Blessings to you!
12/16/2023
Mike W. VERIFIED CUSTOMER
Will did a great job.
I did notice that there was a large piece of clear tape on the steering wheel when we left the shop??
12/16/2023
Trevor G. VERIFIED CUSTOMER
If I prebought an oil change package, Why is it up to the customer to remember. Why wouldn't that be saved on my profile and show up automatically? Not very customer friendly decision.