They washed my car and scratched it up. When I pointed it out. I was accused by the shop manager that I had done that and how could they have possibly done that. I’m not sure how it happened but it looked like brush marks. They had a 360 view of my car and none of the marks were on it before in the 360 view. I did not appreciate that and they attempted to buff some of it out but did not get it all. I’m upset and plan to take my car somewhere else for I felt mistreated and accused of something I clearly did not do.
12/5/2023
Guy Airell. VERIFIED CUSTOMER
You always do a good job for us
12/5/2023
Rodah Z. VERIFIED CUSTOMER
Thank you
12/4/2023
Aly A. VERIFIED CUSTOMER
I hate when I do services on my car and the renewal has not being taken down. I feel like you guys are not really paying attention. My 2009 Toyota Avalon Limited old sticker is still on the left top corner window. Why ?
12/4/2023
Nancee F. VERIFIED CUSTOMER
Outstanding service! Very pleased & absolutely satisfied!
Cristian is a top performer!!!
12/3/2023
Fred N. VERIFIED CUSTOMER
A lot inadequacies, the cashier had the worst attitude l ever experienced at Carlson Toyota
12/3/2023
Gary M. VERIFIED CUSTOMER
Efficient service.
12/3/2023
Yeng Houa. VERIFIED CUSTOMER
No comment at this time
12/2/2023
Patricia O. VERIFIED CUSTOMER
Compliments to both Craig and Brandon. They both were helpful and answered all my questions; and there were many inquiries. Thank you.
12/2/2023
Jeff F. VERIFIED CUSTOMER
Thank you for remitting the problem that I had
12/2/2023
Shawn O. VERIFIED CUSTOMER
Everything went great and efficiently.
12/2/2023
Holly M. VERIFIED CUSTOMER
Didn't like that my gas tank was much lower than when I dropped it off.
12/2/2023
Issanny P. VERIFIED CUSTOMER
Everything excellent more than beyond
12/2/2023
John J. VERIFIED CUSTOMER
Very friendly service people there!
Thanks!!
12/1/2023
Derik F. VERIFIED CUSTOMER
Just bought tires and you told me that I needed new tires.
12/1/2023
John F. VERIFIED CUSTOMER
Did what was expected and washed the car also
12/1/2023
Sue S. VERIFIED CUSTOMER
Cristian was great, polite and friendly.
12/1/2023
Michelle D. VERIFIED CUSTOMER
I have a few items that need attention and I’m unclear as to how I go about getting these fixed and if the warranty covers them.
They were not working when I drove off the lot.
This also includes some touch ups that were done on the front bumper, but are now chipping.
Since this is my first Hybrid, it would be very helpful to have a tutorial.