There was so type of communication issue between two computer systems: original Quote was that 2 out of 3 repairs were covered under warranty. Bill comes out originally for $544 and change, contacted Scott left VM, he immediately found out the issue and corrected it to just the one issue. Very grateful for him getting to it immediately as we had a LOT of stuff to do this weekend. We’ve purchased a lot of vehicles at Carlson and also a lot of repairs so his dedication we have is coming back again!
11/26/2023
Joshua G. VERIFIED CUSTOMER
Over-priced.
11/26/2023
Jai V. VERIFIED CUSTOMER
It was quick service
11/26/2023
Jimmy S. VERIFIED CUSTOMER
Service was awesome and helpful. Super nice and friendly. One of the best workers I’ve ever met.
11/25/2023
Anita J. VERIFIED CUSTOMER
Thank you
11/25/2023
Christine S. VERIFIED CUSTOMER
Most other places give a car wash after completing service and you didn’t. Everything else was fine.
11/25/2023
Gayle S. VERIFIED CUSTOMER
I am satisfied with the process from checking in to the communication during the service. It is a nice feature to get a text regarding something additional needed such as an engine air filter. I do like getting a written inspection sheet at the end to show me at what level my vehicle is rated, such as brakes and tires. I am a visual person and I like seeing results. I did not get that this time. My disappointment is that when checking in I specifically asked if my car would be washed and I was told yes. As I went out to my car after the service I knew immediately my car was not washed.
11/25/2023
Gaurav J. VERIFIED CUSTOMER
It was great experience
Thanks
G
11/24/2023
Brian N. VERIFIED CUSTOMER
Good service
11/24/2023
Christine M. VERIFIED CUSTOMER
Do you no longer provide a car wash with service
11/24/2023
Merrill T. VERIFIED CUSTOMER
Thank you.
11/24/2023
Juanita M. VERIFIED CUSTOMER
Thanks for the good, efficient service.
11/24/2023
Scott P. VERIFIED CUSTOMER
She was a good rep
11/24/2023
Steven L. VERIFIED CUSTOMER
It is working well now have some question.
11/24/2023
Hui Y. VERIFIED CUSTOMER
Service was good
11/24/2023
Richard H. VERIFIED CUSTOMER
Very pleased with Wendy. Hopefully work with her next time.
11/24/2023
Lisa V. VERIFIED CUSTOMER
I will definitely be leaving a negative review
11/24/2023
Lisa T. VERIFIED CUSTOMER
Excellent service
11/22/2023
Linda E. VERIFIED CUSTOMER
Great job.
Fell on ice in the parking lot, but service was great.