Great service; prompt and thorough. Outstanding communication
1/26/2025
Linda Z. VERIFIED CUSTOMER
Nick gave me excellent service. He was very thorough most professional and I appreciated that.
1/26/2025
Devon K. VERIFIED CUSTOMER
Yes very satisfied with your service. Alex went above and beyond for me getting my car back to my hotel for me. 10 star ???? service.
1/26/2025
Nene Peaches. VERIFIED CUSTOMER
Good
1/26/2025
Chloe K. VERIFIED CUSTOMER
Wonderful experience! Nicholas went above and beyond to make the experience as seamless as possible!
1/26/2025
Colleen K. VERIFIED CUSTOMER
Brandon was very knowledgeable. He treated me with respect. He took the time necessary to explain some things about my car to me. He was very friendly! I told him I hoped he was there when I came in for my next visit. What a kind young man. Thank you Brandon!!!!!
1/26/2025
Debra S. VERIFIED CUSTOMER
Alex delivered service 100%. He was personable, professional, and VERY patient with this senior citizen! I instantly felt comfortable with him and he answered all of my questions. Alex is definitely an asset of Carlson Toyota!
1/26/2025
Chad S. VERIFIED CUSTOMER
Great service, quick, and easy!
1/25/2025
Paul M. VERIFIED CUSTOMER
Thank you. It was a great experience.
1/25/2025
Bryan B. VERIFIED CUSTOMER
N/a
1/25/2025
Gregory W. VERIFIED CUSTOMER
Nick did a great job today!
1/25/2025
Bonita M. VERIFIED CUSTOMER
He went above and beyond. Just wish my truck had been washed
1/25/2025
Manu E. VERIFIED CUSTOMER
I had to speak to the general manager, so he could see how poorly our service person was extremely awful with communication. He made up a service we did not authorize or approve and refused to solve it and he believed splitting the cost of the inspection was fair. I did not appreciate his unprofessional behavior. I even left a message for the service manager, I got no call back nor was he available according to Nick our service person . I had to ask for a general manager, and spoke to him. He listened to what I was talking about and made the bill correct. I appreciated the way he handled the situation professionally, and effectively. Unfortunately because of the service guy nick, I will not be coming back.
1/25/2025
Mike F. VERIFIED CUSTOMER
Carlson Toyota has an awesome service department. I always take my vehicles here for service.
1/25/2025
Teri P. VERIFIED CUSTOMER
Great service.
1/25/2025
Keith F. VERIFIED CUSTOMER
Scott is tech is the best. Main reason I keep going to Carlson for repairs.
1/25/2025
Tom B. VERIFIED CUSTOMER
2 of the 4 adjustments for my rear alignment were not adjusted. I had specifically had asked for an alignment because of an issue with my rear suspension.
1/24/2025
Brian B. VERIFIED CUSTOMER
Thank you for following through and standing behind your service.
1/24/2025
Kathryn H. VERIFIED CUSTOMER
Alex was helpful, honest and pleasant to work with. I hope to work with him in the future. Your method of scheduling appts is terrible. I had a 9:15 appointment and my car wasn't brought in to look at until 5pm in the afternoon. That kind of poor service is unfortunately what I'm coming to expect from this location.