Brandon did an excellent job of communicating what was happening with my vehicle. There was a small bump in the process but Brandon did all that he could to make sure I understood what was going on and trying to make things right for my time. I really appreciated Brandon and the techs that worked on my vehicle to get everything g up and running as quickly as they could. The service that I continually receive at Toyota is why I keep coming back. Thank you!
1/24/2025
Cathi G. VERIFIED CUSTOMER
I dropped my car off early so that I could run some errands and I got a message that my car was done ahead of schedule.
1/24/2025
Kathy M. VERIFIED CUSTOMER
Service was excellent and Nic explained everything so well and kept me updated on the progress of the service. Overall the best experience I have ever had at a car dealership!
1/23/2025
Louie G. VERIFIED CUSTOMER
Very efficiently done good job!
1/23/2025
Tom T. VERIFIED CUSTOMER
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1/23/2025
Cheryle T. VERIFIED CUSTOMER
Being my first time using the service station. I was pleased on how fast and easy it was.
1/23/2025
Edward B. VERIFIED CUSTOMER
Very polite and knowledgeable!
1/23/2025
Kiersten B. VERIFIED CUSTOMER
Service was outstanding, however my glovebox won’t stay closed now. I may need to bring it back if I can’t get it fixed myself.
1/22/2025
Adam H. VERIFIED CUSTOMER
Nick was great. Very efficient and personable. Love Carlson Toyota.
1/22/2025
Janet L. VERIFIED CUSTOMER
Everything was great!!
1/22/2025
Antoinette E. VERIFIED CUSTOMER
As usual very good people to work with, very courteous. Thanks Annie
1/22/2025
James L. VERIFIED CUSTOMER
This was not Brandon's fault. There was/is a discrepancy about which DashCam was suppose to be installed. I was under the impression the optional Toyota Dashcam was going to be installed and not an unknown aftermarket brand. The tire pressure was not reduced, to the pressure on the door, as requested.
1/22/2025
Fnan G. VERIFIED CUSTOMER
You’re service is good thank you
1/22/2025
Michelle H. VERIFIED CUSTOMER
Communication very well about what was done and what may be needed at oil change.
1/21/2025
Tim M. VERIFIED CUSTOMER
Great customer service as always. Thank you
1/21/2025
Eiaa W. VERIFIED CUSTOMER
Thank you for
Excellent service
All service employees are helpful
1/21/2025
Afolabi A. VERIFIED CUSTOMER
Good job. Keep it up.
1/21/2025
Stacy S. VERIFIED CUSTOMER
Nic Schafer was THE BEST service advisor I’ve ever had! Thanks, Nic!
1/21/2025
Leah W. VERIFIED CUSTOMER
He was very friendly and clearly cares about his work!