I was told my tire pressure was checked and every tire was filled to 35 psi. Well I have a TPM system on my car and as soon as I started it, the low pressure sensor came on for the rear right tire. I took a picture of it, but don’t know if I can attach it anywhere here. The bigger problem is if you’re telling me you filled my tires and really didn’t what else are you not doing that I don’t know about? Not a good experience and I won’t be back.
9/7/2023
Tyler M. VERIFIED CUSTOMER
Ben was excellent. Very communicative and helpful throughout the process. This isn't a Ben issue, but I was disappointed having to leave my vehicle for the entire holiday weekend due to mechanics not being on site during my appointment. I'm just happy things are fixed, but I would've appreciated a credit or something on my Uber charges to and from the dealership.
9/7/2023
Chinsue L. VERIFIED CUSTOMER
Great
9/7/2023
Debra H. VERIFIED CUSTOMER
Looking forward to it.
9/6/2023
Michael L. VERIFIED CUSTOMER
Carlson Toyota Service Department has always been Terrific!, Thanks for keeping my 4Runner in tip top condition!
9/6/2023
Bonnie W. VERIFIED CUSTOMER
Went well awesome service man explained the bill and what the car needed
9/6/2023
Larry L. VERIFIED CUSTOMER
Thanks
9/6/2023
Hung L. VERIFIED CUSTOMER
I’m happy with the service today
9/6/2023
Bradley M. VERIFIED CUSTOMER
It looked to me like Will Portollo was doing the work of 3 people, excellent employee!
9/6/2023
Chue L. VERIFIED CUSTOMER
Wilford great customer service, thank you for fitting me in when I was 15mins late.
9/6/2023
Peng P. VERIFIED CUSTOMER
Will did an excellent job yesterday. Answered all my questions and he’s extremely insightful. Thumbs for my dude!
9/6/2023
Jeff C. VERIFIED CUSTOMER
Got my highlander serviced in a timely manner
9/6/2023
Gary N. VERIFIED CUSTOMER
Christian was very professional and courteous. He told me what to expect and followed up. The service was also very quick. Great job by the Toyota team. GN
9/6/2023
John K. VERIFIED CUSTOMER
I’m planning to buy my next tundra from another Toyota dealership
9/6/2023
Lynn W. VERIFIED CUSTOMER
I was charged for a tire rotation that wasn’t done because I ended up having 4 new tires put on my vehicle that day. Needs to be better communication between the several people that were involved with my appointment that day and closer attention to detail of my charges. Had to return to the dealership and and get credited for the charge, which was an inconvenience.
9/6/2023
Brain S. VERIFIED CUSTOMER
Keith Hall provided excellent service in clearing up the Safety Recall documentation discrepancy.
9/6/2023
Amr A. VERIFIED CUSTOMER
You guys took my vehicle for one week and you guys did not fix anything that’s a horrible service. I don’t need to use you again ever.
9/5/2023
Bob B. VERIFIED CUSTOMER
Thank you the quick service and knowledgeable team.
9/5/2023
John P. VERIFIED CUSTOMER
Keith is a gentleman who listens to his customer to better understand what they’re telling him