Dropped the van off and it was ready to be picked up in 2 hours.
8/31/2023
Donna B. VERIFIED CUSTOMER
Always satisfied with your costumer service and work that is done on My car,thank you
8/30/2023
Cody H. VERIFIED CUSTOMER
Cristian did a wonderful job and was very friendly and inviting, especially when I was from Wyoming trying to get my vehicle serviced.
8/30/2023
Barry M. VERIFIED CUSTOMER
Will is great young man very knowledgeable,professional and personable
8/30/2023
Sina B. VERIFIED CUSTOMER
First of all I was given an initial price for the cost of oil change, when they called me to pay I got extra charged $6 dollars more for the used of tools?? (I was told by the cashier) I could not believe it, no matter the reason why, the price should be same as indicates in the initial cost. Second of all customer service has declined their friendship and being cordial, and third my car didn't even got a car wash!!!! Paying all this money not even a complimentary car wash?!! I have been a loyal customer and Carlson Toyota lost a customer. I have decided that after this experience never coming back.
8/30/2023
John F. VERIFIED CUSTOMER
Excellent follow-through by Keith. I feel good that my Highlander is serviced well.
8/30/2023
Dragomir P. VERIFIED CUSTOMER
Thank you ????!
8/30/2023
Daniel F. VERIFIED CUSTOMER
No all thing Were Resolved to my satisfaction.
I believe, however, they are working on finding a solution to the vehicle’s problem
8/30/2023
True T. VERIFIED CUSTOMER
Not sure you guys did or didn’t rotate the wheels, because I got wheel lock key and didn’t even ask for the key..?
8/30/2023
Gavin M. VERIFIED CUSTOMER
I had you replace my brakes. I've brought it in twice now after the replacement because the brakes stop holding. They adjusted them and told me it was fixed the first time (held for a week or so) . The second time I pointed out that merely doing the same thing again wasn't going to fix it. They did the same thing and assured me it was fixed - even had master mechanic Chris look. I just want my brakes to work, a brake replacement shouldn't make the car go from totally fine brake wise never needing adjustment to having to adjust them every 2 weeks.
8/30/2023
Nestory N. VERIFIED CUSTOMER
Yes 100%
8/29/2023
JOHN F. VERIFIED CUSTOMER
He did a great job getting me checked in, communicating how things, we’re going, and getting me back out the door quickly.
8/29/2023
Melissa M. VERIFIED CUSTOMER
Joshua provided excellent customer service! Great personality! Explained everything in detail of what was happening and what was needed! And of course, a great smile :)
8/29/2023
Vendala H. VERIFIED CUSTOMER
My only complaint would be that I waited
an extremely long time for the completion of my vehicle, and when I left two more trouble lights came on, so I had to return, and get that taken care of.
8/29/2023
Paul W. VERIFIED CUSTOMER
N/A
8/29/2023
James S. VERIFIED CUSTOMER
I came in early, and the crew was able to accommodate me and get me out prior to the actual start time of the appointment. I greatly appreciate this. Everyone acted in a professional, friendly, and personable manner.
8/29/2023
Eleanor J. VERIFIED CUSTOMER
Perfect. In and out. No pressure for other services
8/29/2023
Barbara M. VERIFIED CUSTOMER
Cristian was very pleasant and explained everything well.
8/28/2023
Brian L. VERIFIED CUSTOMER
Keith was very professional and helpful. He made it possible to work around my schedule and made sure the work was done very well
8/27/2023
Leroy R. VERIFIED CUSTOMER
Everyone ectremely helpful anf answered all my questions.