Service was excellent, communication was perfect and it was freaky fast. The price for oil change is higher than Ford or Jeep dealers in the area however.
8/8/2023
Hannah M. VERIFIED CUSTOMER
Staff were super friendly and helpful!
8/8/2023
Adam C. VERIFIED CUSTOMER
We were absolutely glad to have our toyota scion back in time. Scott Backman at Carlson Toyota did an amazing job with the speed and quality of the work they did.
8/8/2023
Ann S. VERIFIED CUSTOMER
He kept me in the loop about what was going on. Very polite. Answered all my questions.
8/8/2023
Nuri H. VERIFIED CUSTOMER
Scott has always provided me with the best service. I have worked with him since I purchased my car in 2010.
Thank you Scott!
8/8/2023
Linda R. VERIFIED CUSTOMER
Everything was fine but I don't like the automated service line.
8/8/2023
Larry V. VERIFIED CUSTOMER
My service guy was great. Very good at explaining what was going on ..
8/8/2023
Cynthia W. VERIFIED CUSTOMER
Calling your appointment service desk to get an oil change, the woman servicing me on the line said that my vehicle was being recalled for windshield wiper malfunction and the part would need to be ordered. I needed to wait a week. When I arrived for my appointment, the story had been changed. No recall was on the books. Scott made sure that my windshield wipers were fixed for free. I forgot to ask if the ordered part was indeed installed in my vehicle as indicated by the service representative on the phone.
8/8/2023
Jacob F. VERIFIED CUSTOMER
Great experience. Thank you!
8/8/2023
Freddie U. VERIFIED CUSTOMER
Very satisfied
1 to 5 is absolutely 5
8/8/2023
Jacob B. VERIFIED CUSTOMER
Everything was fantastic!
8/8/2023
Anita R. VERIFIED CUSTOMER
It’s my birthday today and not doing surveys. Sorry
8/8/2023
Katherine E. VERIFIED CUSTOMER
Great service. Thank you.
8/8/2023
Craig W. VERIFIED CUSTOMER
Scott & Mechanics do a great job!!! We bring all 3 Toyotas for service to Carlson!
8/7/2023
Darlene D. VERIFIED CUSTOMER
Everyone was very helpful, prompt, and answered all my questions. Thank you for a job well done! Also, the Customer Service staff at the desk when I checked out was extremely helpful too! Thanks!
8/7/2023
Chinedu O. VERIFIED CUSTOMER
Excellent service always
8/6/2023
Syed A. VERIFIED CUSTOMER
Good job
8/6/2023
Dennis M. VERIFIED CUSTOMER
Your dealer stands out from all other car dealers I have been too. Exceptional service that is friendly, courteous, professional and engaging. I am always able to get prompt service and I feel it is a very good value as car dealers go. Keep up the good work!
8/6/2023
David R. VERIFIED CUSTOMER
Cristian was very professional and courteous. He was very thorough and explained everything about my truck in a very complete way.
8/5/2023
John M. VERIFIED CUSTOMER
Benjamin Paquette did a wonderful job. He was very helpful with everything.