They did not fix the black plastic guard under the front bumper as requested or replaced it. Otherwise all other service was excellent.
7/19/2023
Elva B. VERIFIED CUSTOMER
Service adviser very rude and trying to sell me something I didn't need
7/19/2023
Thomas J. VERIFIED CUSTOMER
I believe lane has created a service department of excellence.
7/19/2023
Debbie H. VERIFIED CUSTOMER
A very efficient job, done in a very short amount of time and detailed explanation of his work done.
7/19/2023
Glennard K. VERIFIED CUSTOMER
Well done Scott!
7/19/2023
Maddy M. VERIFIED CUSTOMER
The work performed is always great and goes smoothly, all of the employees are super respectful and mindful of my time as well. Love going to Carlson Toyota!
7/19/2023
Stephen S. VERIFIED CUSTOMER
Excellent service timely and professional
7/19/2023
Bob M. VERIFIED CUSTOMER
I was surprised that you didn’t wash my car after the service was completed. Customary at other dealers and Jen I’ve had my Toyotas services.
7/17/2023
Angel E. VERIFIED CUSTOMER
175$ for diagnosis for my upcoming appt. Wow, you think my 8k money down would help secure some good deeds. Anyways it seems Saturday’s are busy, my service was fast and efficient. I do question if all fluids were check. Love my Tacoma and I am just looking for honest quality work.
7/17/2023
Dennis G. VERIFIED CUSTOMER
Very timely, friendly and took time to explain and answer our questions
7/17/2023
Jason K. VERIFIED CUSTOMER
Thanks for all the help, great work by the team!!
7/17/2023
ROBERT R. VERIFIED CUSTOMER
Received a text msg re status but could not access the link provided. Otherwise, everything else was fine.
7/17/2023
JOHN M. VERIFIED CUSTOMER
Left my hood open
7/16/2023
Andrew M. VERIFIED CUSTOMER
The oil was overfilled by 1/2 quart. No big deal, i took it out
7/16/2023
Robert N. VERIFIED CUSTOMER
Good friendly service.
7/16/2023
Frances H. VERIFIED CUSTOMER
Always the best service at Carlson Toyota!
7/15/2023
Cree J. VERIFIED CUSTOMER
Exceptional customer service. Ben answered all of my questions and took time to explain things to me. I didn’t feel rushed or like I was “taking up his time”.
7/15/2023
Deborah G. VERIFIED CUSTOMER
Quickest oil change I had and so friendly!
7/15/2023
Eva H. VERIFIED CUSTOMER
Friendly. Professional. Done quickly and efficiently. Respectful. Did not treat me as a 70 year old that had no idea how a car works. ????