It took more than an hour for oil change, that make me lose my doctor appointment today, it is very bad service, and this is my last time at this place.
3/7/2025
John J. VERIFIED CUSTOMER
I wish the could have fixed my seat as it is a brand new truck
3/7/2025
Noah V. VERIFIED CUSTOMER
Nicholas was really nice, kind, and helpful.
3/7/2025
Robert I. VERIFIED CUSTOMER
Very friendly, courteous, and thorough
3/7/2025
Julie A. VERIFIED CUSTOMER
I don’t remember his name, but the man who checked me in and out, was extremely pleasant. Very nice!!
3/7/2025
Jayne A. VERIFIED CUSTOMER
I was told my car was washed after the repair work. But it was not.
3/6/2025
Gary L. VERIFIED CUSTOMER
Am happy with the interior and exterior treatments. I mentioned to Lena, Scott, and lastly Nick about the paint blemish on the right font lower bumper, it has yet to be addressed for repair.
3/6/2025
Shawn V. VERIFIED CUSTOMER
Received great help and service for my first time at Carlson Toyota. Was able to schedule a appointment and show up with questions about receiving my 15000 miles service and checking on my car. Person came and informed me throughout my service letting me know what was going on and informed me of what they done, car was good and how long until they finished was nice
3/6/2025
Gabriela M. VERIFIED CUSTOMER
Brandon was extremely professional, kind, and a clear communicator in our service experience!
3/6/2025
Gina G. VERIFIED CUSTOMER
Neil was very helpful and kept me updated throughout my appointment. The appointment was very quick and efficient.
3/6/2025
Katie C. VERIFIED CUSTOMER
Communication was slow and we had a long wait (4.5 hours) at the dealership before they sent us home with a loaner. It’s 85 miles for us to travel so 2 trips was frustrating.
3/6/2025
Greg M. VERIFIED CUSTOMER
My service advisor was the best!
3/6/2025
Jamison S. VERIFIED CUSTOMER
Great customer service and detailed
3/6/2025
Robert B. VERIFIED CUSTOMER
Neil went beyond to get me back on the road
Thanks for your extra effort
3/5/2025
Lacey Z. VERIFIED CUSTOMER
My appointment today was very quick and efficient!
3/5/2025
Julie B. VERIFIED CUSTOMER
Everyone was so nice and helpful, and was quick
3/5/2025
Gerald S. VERIFIED CUSTOMER
Wait time i think is too long
3/5/2025
Bill D. VERIFIED CUSTOMER
Brandon was great. He kept me posted from the start to the finish. Great Quality work.
Thanks.
Bill