The Carlson Toyota service was very good service and faster I am so Happy thank you.
11/1/2024
Mary D. VERIFIED CUSTOMER
When i made appointment i said i wanted oil change, car ready for winter and to dibs out why low tire pressure light was on. When i got there, i told two different people what i wanted including tire light on. When car was done, i asked what they found out about tire light.
Didn't remember, i wanted it done. Didn't notice light was on. Not mentioned it in report. Told me if it was still on, take it where i had it worked on a couple years ago.....if i had wanted to do that, i would have. I wanted you to fix it. It seems i need a battery in back driver tire sensor. Tire discount will do it but not until next Friday... if you had remembered what i asked you to do, it would be done today and i would not have to deal with it in for another week ... when people complained about your service, i always stood up for you... not any more....
11/1/2024
Terri D. VERIFIED CUSTOMER
Carlson Toyota is great
11/1/2024
Terry F. VERIFIED CUSTOMER
Everything was great but I still have the error code on for my tire pressure
11/1/2024
Michael F. VERIFIED CUSTOMER
Nick Shaefer was very helpful
10/31/2024
Mark E. VERIFIED CUSTOMER
I appreciate the excellent customer service I received from Nick Skogman!
10/31/2024
Tracy P. VERIFIED CUSTOMER
Very professional, well done
10/31/2024
Terry K. VERIFIED CUSTOMER
i had many issues with a simple tire rotation and then on the way home i realized that they had not even done the simplest part of the job and cleared the service oil light which i was told came on because the tires needed to be rotated.not sure if i can trust the service department to do any other repairs if they can’t even rotate the tires.also when i was waiting i was interested in getting a price on a new Tundra was talking with mary gave her my email and phone number to get back to me still nothing
10/31/2024
Amhed H. VERIFIED CUSTOMER
They missed spilled my first name I don’t appreciate that
10/31/2024
Kay F. VERIFIED CUSTOMER
The work was done in a timely manner. Nic Shafer very clearly explained the work that was done. He even referred me to someone who could help me with some tech questions I had. Nic and the staff with whom I dealt were helpful and friendly.
10/31/2024
Jamey M. VERIFIED CUSTOMER
Brandon is a great example of how customer service should be.
10/31/2024
Maria K. VERIFIED CUSTOMER
And one more thing. No one went over the itemized total with me. I had questions, but the only person I talked with was the Cashier (who was very pleasant, by the way) and was able to track down the paperwork before payment.
10/31/2024
Julie W. VERIFIED CUSTOMER
my service provider was amazing. I believe his name is Erin. Please forgive me if I’m wrong this is Julie W
10/31/2024
Charles G. VERIFIED CUSTOMER
Timely courteous professional service.
10/31/2024
Patricia W. VERIFIED CUSTOMER
I had a headlight changed no appointment very happy to get it done thanks again
10/31/2024
Ralph G. VERIFIED CUSTOMER
Scott was friendly, attentive, and easy to work.
10/30/2024
Kendra M. VERIFIED CUSTOMER
I know they were short staffed but the communication was not good, I didn't know when my car would be done
10/30/2024
Rongkorn K. VERIFIED CUSTOMER
Excellent services
10/30/2024
Shirley A. VERIFIED CUSTOMER
Your staff were all exceptionally professional, friendly and efficient.